Not received my order yet 169 - Help Center

rijbbtgpes
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#791

Posted 6 years ago

Hello i bought scratch map in 27 february and still didnt get it can u help me ?

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Janael
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#792

Posted 6 years ago

I placed this order nearly a month ago.

The shipping label has apparently been created, but the package was never given to Fedex.

Can you please look into this and let me know what happened.

When I ordered this I was not in a hurry for it. But now I need it soon!

Order No: AN19B24T2922-Q4U3XW

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ademar
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#793

Posted 6 years ago

Shipping lable been created 5 days now when is my order going to ship ?

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Meagan
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#794

Posted 6 years ago

Quote :Posted 21 minutes ago
Hello i bought scratch map in 27 february and still didnt get it can u help me ?
Dear rijbbtgpes ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Meagan
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#795

Posted 6 years ago

Quote :Posted 21 minutes ago
I placed this order nearly a month ago.
The shipping label has apparently been created, but the package was never given to Fedex.
Can you please look into this and let me know what happened.
When I ordered this I was not in a hurry for it. But now I need it soon!
Order No: AN19B24T2922-Q4U3XW
Hello Janael ,
Please check updates via this link with tracking number 61290983235158196423 ：
https://http://www.tofba.com/shipping/packetTracking
Here is the latest tracking information:
2019-03-22 01:20:28
LOS ANGELES Custom clearance processing
2019-03-19 17:23:51
LOS ANGELES Custom clearance processing
Because the international shipping would take longer time. Please wait patiently.
We sincerely hope that you can receive it asap.

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Meagan
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#796

Posted 6 years ago

Quote :Posted 27 minutes ago
Shipping lable been created 5 days now when is my order going to ship ?
Dear ademar ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Carlotta
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#797

Posted 6 years ago

My tracking don't work , can you please tell me the statu of the order ?

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Studio
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#798

Posted 6 years ago

I placed my order more than a week ago.

Order No.BN19C17J2031-XYSDMQ

On 19/3 I received a mail the the order has been shipped, since then no more news.

Do you have any idea when my order will be delivered?

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Meagan
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#799

Posted 6 years ago

Quote :Posted 11 minutes ago
My tracking don't work , can you please tell me the statu of the order ?
Dear Carlotta,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Meagan
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#800

Posted 6 years ago

Quote :Posted 11 minutes ago
I placed my order more than a week ago.
Order No.BN19C17J2031-XYSDMQ
On 19/3 I received a mail the the order has been shipped, since then no more news.
Do you have any idea when my order will be delivered?
Hello Studio ,
Please check updates via this link:https://t.17track.net/en#nums=RV843851660CN
Here is the latest tracking information:
2019-03-26 10:54
Lascia [Post Shenzhen International Mail Exchange Bureau], prossima fermata [Shenzhen Exchange Station]
2019-03-25 08:56
[Post Shenzhen International Mail Exchange Bureau] è stato esportato direttamente
If everything goes well, you will receive the item within 15-25 working days.

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