Not received my order yet 169 - Help Center

johnnes
junior member
Replies:
16
Posts:
73
Credits:
397

#781

Posted 6 years ago

Hi I have not received a tracking number or shipping confirmation for the strong that I purchased online.

Could you please check on my order ?

share to:

andromaliuz
junior member
Replies:
26
Posts:
64
Credits:
372

#782

Posted 6 years ago

My order placed on 2/26 has never been received.

Could you please update the status.

share to:

Bettina
junior member
Replies:
37
Posts:
65
Credits:
399

#783

Posted 6 years ago

I went to check the shipping status of this M3 Smart Bracelet order AN19C06Q5221-SHRMYW

Can you please tell me the order status ?

share to:

Meagan
Tomtop Rep
Replies:
12663
Posts:
1
Credits:
25886

#784

Posted 6 years ago

Quote :Posted 4 minutes ago
Hi I have not received a tracking number or shipping confirmation for the strong that I purchased online.
Could you please check on my order ?
Dear johnnes ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

Meagan
Tomtop Rep
Replies:
12663
Posts:
1
Credits:
25886

#785

Posted 6 years ago

Quote :Posted 4 minutes ago
My order placed on 2/26 has never been received.
Could you please update the status.
Dear andromaliuz ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

Meagan
Tomtop Rep
Replies:
12663
Posts:
1
Credits:
25886

#786

Posted 6 years ago

Quote :Posted 3 minutes ago
I went to check the shipping status of this M3 Smart Bracelet order AN19C06Q5221-SHRMYW
Can you please tell me the order status ?
Hello Bettina ,
Please check updates via this link:https://t.17track.net/en#nums=UA001083718SG
Here is the latest tracking information:
2019-03-18 00:00
Preparing to Dispatch (Country code: US)
2019-03-08 00:00
Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)
If everything goes well, you will receive the item within 15-25 working days.

share to:

Valntina
junior member
Replies:
48
Posts:
26
Credits:
226

#787

Posted 6 years ago

I ordered a camera from your website on 27.2.2019, I made a payment but I still didn't receive a confirmative e-mail nor did I get the camera.

I would like to know when I will get my order.

Order number: BA19B25U2639-861V2S

share to:

Alexssandro
junior member
Replies:
14
Posts:
24
Credits:
148

#788

Posted 6 years ago

There is about a month from my order (AA19B21M3614-J7ML7S) and since i have not received the item.

Can you please help me?

share to:

Meagan
Tomtop Rep
Replies:
12663
Posts:
1
Credits:
25886

#789

Posted 6 years ago

Quote :Posted a minute ago
I ordered a camera from your website on 27.2.2019, I made a payment but I still didn't receive a confirmative e-mail nor did I get the camera.
I would like to know when I will get my order.
Order number: BA19B25U2639-861V2S
Hello Valntina ,
Please check updates via this link:https://t.17track.net/en#nums=LF493736516CN
Here is the latest tracking information:
2019-03-17 19:49
Airline departure
2019-03-16 05:05
Airline departure
If everything goes well, you will receive the item within 15-25 working days.

share to:

Meagan
Tomtop Rep
Replies:
12663
Posts:
1
Credits:
25886

#790

Posted 6 years ago

Quote :Posted 3 minutes ago
There is about a month from my order (AA19B21M3614-J7ML7S) and since i have not received the item.
Can you please help me?
Hello Alexssandro ,
Please check updates via this link: https://t.17track.net/en#nums=RS249476855DE
Here is the latest tracking information:
2019-03-07 17:13
GR, ATHENS AMU, ARRIVAL IN COUNTRY
2019-02-26 17:00
CN, Shenzhen, SCANNED INTO SACK/CONTAINER
Because the international shipping would take longer time. Please wait patiently.
We sincerely hope that you can receive it asap.

share to: