Not reveived my order yet 169 - Help Center

flxsantos
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#771

Posted 5 years ago

Order number BN19C08Q5635-HWD1PC I didnt get a tracking number for my order.

Can you please give me an update?

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Frances
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#772

Posted 5 years ago

Sorry to bring you so much inconvenience, but i still did not receive the item.

I would like to know this information.

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Meagan
Tomtop Rep
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#773

Posted 5 years ago

Quote :Posted 3 minutes ago
I have placed an order from your site order no - AN19C12E1404-181NXR
But I am unable to track the order via its tracking number.
Please check and let me know the correct tracking number.
Hello Bettina ,
Please check updates via this link:https://t.17track.net/en#nums=4285583072
Here is the latest tracking information:
2019-03-19 04:37
DELHI (NEW DELHI) - INDIA, Clearance event
2019-03-18 16:50
DELHI (NEW DELHI) - INDIA, Customs status updated
If everything goes well, you will receive the item within 15-25 working days.

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Meagan
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#774

Posted 5 years ago

Quote :Posted 6 minutes ago
My parcle is not delivered to me still now and my order no is CA19A14P5456-Y5L8GR ,please advice .
Dear andromaliuz ,
Can you contact the local post office with your full name and tracking number # 985200000002466218 ?
Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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Meagan
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#775

Posted 5 years ago

Quote :Posted 6 minutes ago
Order number BN19C08Q5635-HWD1PC I didnt get a tracking number for my order.
Can you please give me an update?
Hello flxsantos ,

Please check updates via this link: https://t.17track.net/en#nums=UI176006995CN
Here is the latest tracking information:
2019-03-11 01:18
Planned for delivery, planned flight number JL872-018, scheduled departure time 00:25
2019-03-10 13:31
Arrive at [Yiwu International Mail] (transfer)
If everything goes well, you will receive the item within 15-25 working days.

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Meagan
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#776

Posted 5 years ago

Quote :Posted 7 minutes ago
Sorry to bring you so much inconvenience, but i still did not receive the item.
I would like to know this information.
Dear Frances ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Studio
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#777

Posted 5 years ago

Good morning Orderis Not delivered .

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Miriano
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#778

Posted 5 years ago

I want to check on order number BN19C10M0359-YHIZ.

What is the status?

This is a gift for my child and am worried about timing now. Thanks.

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Meagan
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#779

Posted 5 years ago

Quote :Posted 16 minutes ago
Good morning ,orderis not delivered .
Dear Studio ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Meagan
Tomtop Rep
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#780

Posted 5 years ago

Quote :Posted 17 minutes ago
I want to check on order number BN19C10M0359-YHIZ.
What is the status?
This is a gift for my child and am worried about timing now. Thanks.
Hello Miriano ,
Please check updates via this link:https://t.17track.net/en#nums=61290983235158328633
Here is the latest tracking information:
2019-03-10 18:25
Shipment information sent to FedEx
If everything goes well, you will receive the item within 15-25 working days.

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