Not reveived my order yet 169 - Help Center

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apaTaick
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#701

Posted 6 years ago

I prefer to cancel the order and be refunded immediately since i wait a ling time .

Order bumber :AN19B07O1721-CA0HXE

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charliene
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#702

Posted 6 years ago

Finally, I did not receive the product with order number AK18K15N3024-KXWMW4.

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geek
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#703

Posted 6 years ago

It’s 19 days now how long do I have wait ？

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antonionni
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#704

Posted 6 years ago

I recieced an email informing me that my purchase had been shipped on the 14/2/19 .

Order number BN19B13O0951-ZETSAL.

I have not yet recieced the item I ordered.

Could you please provide an estimated delivery date?

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Meagan
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#705

Posted 6 years ago

Quote :Posted 3 minutes ago
I prefer to cancel the order and be refunded immediately since i wait a ling time .
Order bumber :AN19B07O1721-CA0HXE
Dear apaTaick ,
Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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Meagan
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#706

Posted 6 years ago

Quote :Posted 4 minutes ago
Finally, I did not receive the product with order number AK18K15N3024-KXWMW4.
Dear charliene,
Can you contact the local post office with your full name and tracking number #LAODD1005337323YQ ?
Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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Meagan
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#707

Posted 6 years ago

Quote :Posted 5 minutes ago
It’s 19 days now how long do I have wait ？
Dear geek ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Meagan
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#708

Posted 6 years ago

Quote :Posted 4 minutes ago
I recieced an email informing me that my purchase had been shipped on the 14/2/19 .
Order number BN19B13O0951-ZETSAL.
I have not yet recieced the item I ordered.
Could you please provide an estimated delivery date?
Hello antonionni ,
Please check updates via this link:https://t.17track.net/en#nums=UP905237459CN
Here is the latest tracking information:
2019-02-18 00:36
Planned for delivery, planned flight number KE0828-0907, scheduled departure time 12:45
2019-02-16 10:56
Arrive at [Shenzhen Interchange]
If everything goes well, you will receive the item within 15-25 working days.

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thibault
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#709

Posted 6 years ago

I haven’t received the order and can not track it ,please advise .

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Genival
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#710

Posted 6 years ago

Salve , visto che sono passati più di 20 giorni dal mio pagamento per l'ordine

BN19B04U4134-67TPRP

Possibile sapere che fine ha fatto il mio pacco è dove si trova ?

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