Not reveived my order yet 169 - Help Center

Meagan
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#31

Posted 6 years ago

Quote :Posted 13 hours ago
Hello
AN17I23M3452-7VU48M
the tracking number still reply error 404 since several days.
Hello, your package with tracking No.1Z06981A6899721696 has been delivered on 2017-10-13. Would you please check details with your local post office or your family/neighbors ? Any updates, please send email to support@tomtop.com. Thanks.

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Meagan
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#32

Posted 6 years ago

Quote :Posted an hour ago
Hi! I have same problem with my order. Order#BN17H19B1409-9E9LZ5

Hi，Could you kindly contact your local post office with your full name and tracking number #985200000000044425?Because in many cases, the parcel has already arrived but the logistics information is delayed to update.Any updates, please send email to support@tomtop.com,and we will follow up this matter all the time until you receive the parcel. Thanks.

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kertvpalerika
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#33

Posted 6 years ago

I have the same problem

AN17I07H4203-3BQW3L

please help

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Meagan
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#34

Posted 6 years ago

Quote :Posted 14 hours ago
I have the same problem
AN17I07H4203-3BQW3L
please help

Hello,Could you kindly contact your local post office with your full name and tracking number #LVS169821000822214?Because in many cases, the parcel has already arrived but the logistics information is delayed to update. Any updates, please send email to support@tomtop.com,and we will follow up this matter all the time until you receive the parcel. Thanks.

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Fab91170
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#35

Posted 6 years ago

Hello

I have the same problem :

Order number

BN17J13P4755-TF2CDR

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Meagan
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#36

Posted 6 years ago

Quote :Posted an hour ago
Hello
I have the same problem :
Order number
BN17J13P4755-TF2CDR
Hello, your order has been sent out on 2017-10-17. It usually takes 3-5 working days for carrier to update shipping information. Please check it few days later. If you have any other problems or need assistance, please send email to support@tomtop.com.

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stiinta
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#37

Posted 6 years ago

I did not receive the product ordered in 10.10.2017 what happened?BA17J08U3219-19BNV0when does it arrive?

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Meagan
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#38

Posted 6 years ago

Quote :Posted 5 hours ago
I did not receive the product ordered in 10.10.2017 what happened?BA17J08U3219-19BNV0when does it arrive?
Hello Traian, your order #BA17J08U3219-19BNV0 has been sent out with tracking No.RL913965105CH, you can check the updates via this link：http://www.17track.net/en/track?nums=RL913965105CH&fc=0. It usually takes 12-18 working days for carrier to finish the shipment. Please keep patience and wait few days. If you have any other problems or need assistance, please send email to support@tomtop.com. Thanks a lot.

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puneetnhi
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#39

Posted 6 years ago

Hi Yet I have not received my order please rovide status.

Order No.: AA17I28D4639-DC0XAK

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Meagan
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#40

Posted 6 years ago

Quote :Posted 3 hours ago(Being review)
Wher is my Order AA17J20O4415-JCJLFH?
Hello nick pottuyt, We're so sorry to inform you that we have not received your payment as you failed to finish the transaction. Could you please contact paypal or your bank to confirm the details ? Any needs or updates, Please send email to support@tomtop.com. Thanks a lot.

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