Forum Home > Help Center > Not reveived my order yet
  • rcuadillera

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#21
  • Posted 7 years ago

Posted 7 years ago 2017-10-11#21

i have a same problem! my order is AN17J03F3007-QMB70J pleasee reply

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  • Meagan

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#22
  • Posted 7 years ago

Posted 7 years ago 2017-10-11#22

Quote : Posted 2 hours ago by rcuadillera


i have a same problem! my order is AN17J03F3007-QMB70J pleasee reply


Hi, your item has been dispatched with tracking No.985200000000050621 on 2017-10-5. If everything goes well, you will get it within 8-15 working days. Please keep patience and wait few days. If you have other questions, please send email to support@tomtop.com. Thanks.


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  • lvbug

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#23
  • Posted 7 years ago

Posted 7 years ago 2017-10-11#23

Номер для заказа:  AN17J03K5739-K9Z31T Дата заказа:  2017-10-03 11:57:39      --- сообщите мне номер отслеживания ,пожалуйста !

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  • Meagan

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#24
  • Posted 7 years ago

Posted 7 years ago 2017-10-11#24

Quote : Posted 8 minutes ago by lvbug


Номер для заказа:  AN17J03K5739-K9Z31T Дата заказа:  2017-10-03 11:57:39      --- сообщите мне номер отслеживания ,пожалуйста !



Здравствуйте, мы отправим вам уведомление о доставке с номером отслеживания и ожидаемой датой поставки в течение 48 часов. Если у вас есть другие проблемы, отправьте электронное письмо по адресу support@tomtop.com.

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  • Aloyzas

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#25
  • Posted 7 years ago

Posted 7 years ago 2017-10-11#25

Hello, I would like to know when an order AN17I20O2432-RPEARF will be sent?

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  • Meagan

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#26
  • Posted 7 years ago

Posted 7 years ago 2017-10-12#26

Quote : Posted 11 hours ago by Aloyzas


Hello, I would like to know when an order AN17I20O2432-RPEARF will be sent?



Hello, I've checked your order. We will send it out within 48 hours and send you shipping notification then. Hope you can receive it earlier. 

If you have any other questions or need assistance, please send email to support@tomtop.com. Thanks a lot.

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  • Declan Hedderman

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#27
  • Posted 7 years ago

Posted 7 years ago 2017-10-15#27

hi i have not got my order number anii7j11r250khmolw can somebody please reply to me at my email adress.many thanks.

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  • Meagan

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#28
  • Posted 7 years ago

Posted 7 years ago 2017-10-16#28

Quote : Posted 17 hours ago by Declan Hedderman


hi i have not got my order number anii7j11r250khmolw can somebody please reply to me at my email adress.many thanks.



Hello, could you please double check order number you gave us ? And then we will check order status for you. Or you can send email to support@tomtop.com. Thanks.

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  • tjacquart

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#29
  • Posted 7 years ago

Posted 7 years ago 2017-10-17#29

Hello

AN17I23M3452-7VU48M

the tracking number still reply error 404 since several days.

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  • janz0102

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#30
  • Posted 7 years ago

Posted 7 years ago 2017-10-18#30

Hi! I have same problem with my order. Order# BN17H19B1409-9E9LZ5

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