Forum Home > Help Center > Not reveived my order yet
  • Thaleung Wattanamongkol

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#41
  • Posted 7 years ago

Posted 7 years ago 2017-10-26#41

Hi, I dont received my

  • Order Number: AN17J03H0010-JYQ5WL

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  • Meagan

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#42
  • Posted 7 years ago

Posted 7 years ago 2017-10-26#42

Quote :Posted 11 minutes ago

Hi, I dont received my

  • Order Number: AN17J03H0010-JYQ5WL

Hello Thaloeng , Could you kindly contact your local post office with your full name and tracking number #985200000000082385? Any updates, please send let us know. Because in many cases, the parcel has already arrived but the logistics information is delayed to update.We will follow up this matter all the time until you receive the parcel. Thanks.

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  • pavarotti11

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#43
  • Posted 7 years ago

Posted 7 years ago 2017-10-26#43

where is my order?    6220012724       

  • Order Number: AA17J17K2340-D9XNM3

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  • Előd Juhász

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#44
  • Posted 7 years ago

Posted 7 years ago 2017-10-26#44

Hi. I've not received my order either. The Order Number is AA17J03P1527-86X4P1, it should have arrived at least two weeks ago. Could you please check on it?

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  • Meagan

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#45
  • Posted 7 years ago

Posted 7 years ago 2017-10-27#45

Quote :Posted 2 hours ago(Being review)

My order AA17J14L5418-SCDG3IOrder date:2017-10-14 still on hold. Why? Why i have to pay shipping, if when i buy it is free shipping, actually, util now this item is free shipping to Brazil.

Hello Antonio, your order has been sent out with tracking No.6220012724, you can check the updates via this link:http://tracking.oneworldexpress.cn/?trackingNumbers=6220012724. It usually takes 12-18 working days for carrier to finish the shipment. Please keep patience and wait few days. If you have any other problems or need assistance, please send email to support@tomtop.com. Thanks a lot.

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  • Meagan

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#46
  • Posted 7 years ago

Posted 7 years ago 2017-10-27#46

Quote :Posted 9 hours ago

Hi. I've not received my order either. The Order Number is AA17J03P1527-86X4P1, it should have arrived at least two weeks ago. Could you please check on it?

Hello Métor mm Bt, your order #AA17J03P1527-86X4P1 has been sent out with tracking No.538160600199, you can check the updates via this link:https://nolp.dhl.de/nextt-online-public/de/search?piececode=+538160600199. Could you please keep patience and wait 5-6 working days ? If you could not receive it then , please send email to support@tomtop.com. Thanks a lot.

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  • Thanasis Demertzis

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#47
  • Posted 7 years ago

Posted 7 years ago 2017-10-31#47

Hi

I have made an order at 01/10/2017 but stil havent got it

orderNumber=BN17J02T4924-CD394X

Thanks

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  • Meagan

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#48
  • Posted 7 years ago

Posted 7 years ago 2017-11-01#48

Quote :Posted 3 hours ago

Hi

I have made an order at 01/10/2017 but stil havent got it

orderNumber=BN17J02T4924-CD394X

Thanks

Hello Thanasis , your order #BN17J02T4924-CD394X has been sent out with tracking No.RB019172020LA, you can check the updates via this link:http://www.17track.net/en/track?nums=RB019172020LA. If everything goes well, you will receive the item within 7-10 working days. Please keep patience and wait few days. If you have any other problems or need assistance, please send email to support@tomtop.com. Thanks a lot.

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  • baobab341

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#49
  • Posted 7 years ago

Posted 7 years ago 2017-11-04#49

I dont received my order nº AN17J30J4529-0STW3M.

Parcel number: 63061622

Order date: 2017-10-30

Tracking Number:AAA414636138GB

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  • Meagan

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#50
  • Posted 7 years ago

Posted 7 years ago 2017-11-04#50

Quote :Posted 2 minutes ago

I dont received my order nº AN17J30J4529-0STW3M.

Parcel number: 63061622

Order date: 2017-10-30

Tracking Number:AAA414636138GB

Hello Vincent, We have sent your order out with tracking No.JC630616221GB . Please check updates via this link: http://www.17track.net/en/track?nums=JC630616221GB&fc=0. If everything goes well, you will receive the item within 10-15 working days. Would you please keep patience and wait few days ? Any needs, please send email to support@tomtop.com. Thanks a lot.

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