Not reveived my order yet 169 - Help Center

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Meagan
Tomtop Rep
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#1671

Posted 7 days ago

Quote :Posted 16 minutes ago
I wanted to know if it was possible to cancel order no. BN25A02T2013-U8WNKZ
Because I made a mistake when ordering, I will make a new correct order once this one is cancelled.
Dear Votary,
We have canceled your order and applied for a refund to your payment account.
Please allow 1-3 business days for the refund to reflect in your payment account.

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thibault
junior member
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#1672

Posted 14 hours ago

Where is my order BA25A13G5247-KBWCZL ?

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Meagan
Tomtop Rep
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#1673

Posted 14 hours ago

Quote :Posted 4 minutes ago
Where is my order BA25A13G5247-KBWCZL ?

Dear thibault,

Please check updates via this link: https://t.17track.net/en#nums=YDH1009072257AZ

Here is the latest tracking information:

2025-01-20 13:54 First parcel scan along Poste Italiane’s logistic network

If everything goes well, you will receive the item soon .

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