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Forum Home > Help Center > Not reveived my order yet

  • Chaba

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Chaba junior member

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#1651
  • Posted 2 months ago

Posted 2 months ago 2024-10-09#1651

Can you please provide the tracking number of my order ?  Order number AA24J06Q5525-JHZDL4.

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  • Meagan

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Meagan Tomtop Rep

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#1652
  • Posted 2 months ago

Posted 2 months ago 2024-10-09#1652

Quote :Posted 7 minutes ago

Can you please provide the tracking number of my order ?  Order number AA24J06Q5525-JHZDL4.

Hello Chaba ,

Please check updates via this link:https://t.17track.net/en#nums=YT2428221272286140,1Z849A596822451372

Here is the latest tracking information:

2024-10-08 16:24

Shipment information received

2024-10-08 07:14

DE, Shipper created a label, UPS has not received the package yet.

If everything goes well, you will receive the item within 10-15 working days.

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  • Armstrong

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Armstrong junior member

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#1653
  • Posted 2 months ago

Posted 2 months ago 2024-10-12#1653

Has my order been shipped ?

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  • Meagan

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#1654
  • Posted 2 months ago

Posted 2 months ago 2024-10-12#1654

Quote :Posted 11 minutes ago

Has my order been shipped ?

Dear Armstrong,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Janael

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Janael junior member

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#1655
  • Posted 2 months ago

Posted 2 months ago 2024-10-16#1655

Has my order BA24J14Q5201-RWE0JL been shipped ?

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  • Meagan

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Meagan Tomtop Rep

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#1656
  • Posted 2 months ago

Posted 2 months ago 2024-10-16#1656

Quote :Posted 7 minutes ago

Has my order BA24J14Q5201-RWE0JL been shipped ?

Hello Janael ,

Please check updates via this link:https://t.17track.net/en#nums=SYRM153516824

Here is the latest tracking information:

2024-10-16 05:00

CHINA, DONGGUAN, Departed Sunyou Facility, Carrier tracking number: 5P34C12919343

2024-10-15 21:16

CHINA, DONGGUAN, Acceptance, Sent to Italy

If everything goes well, you will receive the item within 15-25 working days.

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  • Camilly

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Camilly junior member

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#1657
  • Posted 2 months ago

Posted 2 months ago 2024-10-21#1657

Do you have some news about this order, I didn't receive nothing yet.

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  • Meagan

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#1658
  • Posted 2 months ago

Posted 2 months ago 2024-10-21#1658

Quote :Posted 3 minutes ago

Do you have some news about this order, I didn't receive nothing yet.

Dear Camilly,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Meagan

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#1659
  • Posted a month ago

Posted a month ago 2024-11-19#1659

Quote :Posted 2 minutes ago(Being review)

Can I have the tracking number for this order? BA24K17O4730-H0L6MF

Hello, 

Please check updates via this link:https://www.yuntrack.com/parcelTracking?id=520000011237700042455361

Here is the latest tracking information: 

2024-11-19 11:02:15 Departed from sort facility----AMSTERDAM, NORTH HOLLAND, NL

If everything goes well, you will receive the item within 10-15 working days.


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  • giannelli

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giannelli junior member

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#1660
  • Posted 26 days ago

Posted 26 days ago 2024-11-25#1660

The logistics has not updated, is there anything wrong ? 

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