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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#1501
  • Posted a year ago

Posted a year ago 2023-12-14#1501

Quote :Posted 6 minutes ago

I can not see where my BN23L10M5611-8FQLIW is .

Hello Naun ,

Please check updates via this link:https://t.17track.net/en#nums=CM538326955DE

Here is the latest tracking information:

2023-12-12 01:01

Germany, The shipment is in transit to DHL

2023-12-11 11:19

The instruction data for this shipment have been provided by the sender to DHL electronically.

Because the international shipping would take longer time. Please wait patiently.

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  • Bianka

  • junior member

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Bianka junior member

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#1502
  • Posted a year ago

Posted a year ago 2023-12-21#1502

I want to cancel my order,  how can I do it?

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  • Meagan

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Meagan Tomtop Rep

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#1503
  • Posted a year ago

Posted a year ago 2023-12-21#1503

Quote :Posted 7 minutes ago

I want to cancel my order,  how can I do it?

Dear Bianka,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Samchury

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Samchury junior member

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#1504
  • Posted a year ago

Posted a year ago 2023-12-22#1504

When will my order BA23L07H0951-598JFL arrive ? You tell ne to wait, how Long ?

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  • Meagan

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Meagan Tomtop Rep

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#1505
  • Posted a year ago

Posted a year ago 2023-12-22#1505

Quote :Posted 8 minutes ago

When will my order BA23L07H0951-598JFL arrive ? You tell ne to wait, how Long ?

Hello Samchury ,

Please check updates via this link:https://t.17track.net/en#nums=YT2334121266085576

Here is the latest tracking information:

2023-12-21 18:37

AMSTERDAM,NORTH HOLLAND,NL, Departed from facility

2023-12-21 08:50

HOLLAND,NORTH HOLLAND,NL, Clearance processing completed - Import

If everything goes well, you will receive the item within 15 working days.

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  • Tekena

  • junior member

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Tekena junior member

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#1506
  • Posted a year ago

Posted a year ago 2023-12-26#1506

Confirme si el pedido ha sido enviado.

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  • Meagan

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Meagan Tomtop Rep

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#1507
  • Posted a year ago

Posted a year ago 2023-12-26#1507

Quote :Posted 2 minutes ago

Confirme si el pedido ha sido enviado.

Querida Tekena,

Podría por favor informarnos su número de pedido? Y luego le daremos una solución razonable.

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  • Bastian

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Bastian junior member

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#1508
  • Posted 11 months ago

Posted 11 months ago 2023-12-29#1508

BA23L23M0832-B77X3W non riesco a rintracciare questo ordine.

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  • Meagan

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Meagan Tomtop Rep

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#1509
  • Posted 11 months ago

Posted 11 months ago 2023-12-29#1509

Quote :Posted 5 minutes ago

BA23L23M0832-B77X3W non riesco a rintracciare questo ordine.

Ciao Bastiano,

Si prega di controllare gli aggiornamenti tramite questo link:https://t.17track.net/en#nums=21054059175&fc=100176

Ecco le informazioni di tracciamento più recenti:

29-12-2023 09:24

La spedizione è stata affidata a un partner straniero per la consegna.

29/12/2023 07:19

La spedizione è in transito.

Perché la spedizione internazionale richiederebbe più tempo. Per favore aspetta pazientemente.

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  • Ivens

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Ivens junior member

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#1510
  • Posted 11 months ago

Posted 11 months ago 2024-01-03#1510

Is something wrong with my order？As it has been processing for several days now .

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