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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#1491
  • Posted a year ago

Posted a year ago 2023-11-21#1491

Quote :Posted 10 minutes ago

BA23K19G5658-8WBJBL，non riesco a trovare traccia dell'ordine sul mio conto.

Ciao LiRui,

Si prega di controllare gli aggiornamenti tramite questo link:https://t.17track.net/en#nums=UJ073499468YP

Ecco le informazioni di tracciamento più recenti:

21/11/2023 05:53

Struttura di Yanwen - In uscita

20/11/2023 22:37

Ultimo miglio=> Poste Italiane, numero di tracciamento 5P13D90619660

Se tutto va bene riceverai l'oggetto entro 15-25 giorni lavorativi.

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  • mmello

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mmello junior member

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#1492
  • Posted a year ago

Posted a year ago 2023-11-25#1492

I have an order but I didn't receive any information about it.

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  • Meagan

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Meagan Tomtop Rep

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#1493
  • Posted a year ago

Posted a year ago 2023-11-25#1493

Quote :Posted 12 minutes ago

I have an order but I didn't receive any information about it.

Dear mmello,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Lyndie

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Lyndie junior member

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#1494
  • Posted a year ago

Posted a year ago 2023-12-01#1494

I did not receive the order: AA23K25N2002-UB485H,the shipping time was 1-2 days .

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  • Meagan

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Meagan Tomtop Rep

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#1495
  • Posted a year ago

Posted a year ago 2023-12-01#1495

Quote :Posted 7 minutes ago

I did not receive the order: AA23K25N2002-UB485H,the shipping time was 1-2 days .

Hello Lyndie ,

Please check updates via this link:https://t.17track.net/en#nums=CA797708385DE&fc=100766

Here is the latest tracking information:

2023-11-30 14:30  Italy, Parcel center.

2023-11-29 18:17

Germany, Transportation to destination country/destination area.

Because the international shipping would take longer time. Please wait patiently.

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  • gayle

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gayle junior member

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#1496
  • Posted a year ago

Posted a year ago 2023-12-07#1496

I ordered this BA23K23H0057-81J1B7,please get back to me with where my package is, and when it would be delivered.

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  • Meagan

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Meagan Tomtop Rep

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#1497
  • Posted a year ago

Posted a year ago 2023-12-07#1497

Quote :Posted 4 minutes ago

I ordered this BA23K23H0057-81J1B7,please get back to me with where my package is, and when it would be delivered.

Hello gayle ,

Please check updates via this link:https://t.17track.net/en#nums=0082800082809586728326

Here is the latest tracking information:

2023-11-28 08:52

Deposited at CTT Express Point

2023-11-27 09:44

They will pick up at the Delegation

Can you contact the local DHL with your full name and tracking number # 0082800082809586728326 ?

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  • Jeremi

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Jeremi junior member

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#1498
  • Posted a year ago

Posted a year ago 2023-12-12#1498

Please cancel order and refund，this item has not been shipped yet from your German warehouse.

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  • Meagan

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Meagan Tomtop Rep

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#1499
  • Posted a year ago

Posted a year ago 2023-12-12#1499

Quote :Posted 8 minutes ago

Please cancel order and refund，this item has not been shipped yet from your German warehouse.

Dear Jeremi,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Naun

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Naun junior member

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#1500
  • Posted a year ago

Posted a year ago 2023-12-14#1500

I can not see where my BN23L10M5611-8FQLIW is .

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