Forum Home > Help Center > Not received my order yet
  • Meagan

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#1481
  • Posted a year ago

Posted a year ago 2023-11-01#1481

Quote :Posted 6 minutes ago

Doesn't say anything, when will it be delivered ?

Dear Odemar,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Hien

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Hien junior member

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#1482
  • Posted a year ago

Posted a year ago 2023-11-07#1482

I just made an order BA23K06J1923-EN9JGL, but for mistake I put the wrong shipping address.Can you change it ?

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  • Meagan

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#1483
  • Posted a year ago

Posted a year ago 2023-11-07#1483

Quote :Posted 10 minutes ago

I just made an order BA23K06J1923-EN9JGL, but for mistake I put the wrong shipping address.Can you change it ?

Dear Hien,

Could you please inform us your correct address ? And then we will give you a reasonable solution.

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  • Cecil

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Cecil junior member

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#1484
  • Posted a year ago

Posted a year ago 2023-11-09#1484

I would like to know where is my order BA23J28G0414-ZVMUKU.

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  • Meagan

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#1485
  • Posted a year ago

Posted a year ago 2023-11-09#1485

Quote :Posted 3 minutes ago

I would like to know where is my order BA23J28G0414-ZVMUKU.

Hello Cecil ,

Please check updates via this link:https://t.17track.net/en#nums=UH985111287YP

Here is the latest tracking information:

2023-11-08 12:18

CASTEL SAN GIOVANNI, Destination Country - Arrival

2023-11-02 15:02

International shipment release - Import

If everything goes well, you will receive the item within 15-25 working days.

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  • Yentsai

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Yentsai junior member

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#1486
  • Posted a year ago

Posted a year ago 2023-11-13#1486

Non trovo il numero per  tracciare il mio acquisto.

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  • Meagan

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#1487
  • Posted a year ago

Posted a year ago 2023-11-13#1487

Quote :Posted 7 minutes ago

Non trovo il numero per  tracciare il mio acquisto.

Caro Yentsai,

Potresti per favore comunicarci il numero del tuo ordine? E poi ti daremo una soluzione ragionevole.

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  • Tekena

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Tekena junior member

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#1488
  • Posted a year ago

Posted a year ago 2023-11-17#1488

Please cancel my order and refund me.Order AA23K16R2316-NUM8HD .

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  • Meagan

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#1489
  • Posted a year ago

Posted a year ago 2023-11-17#1489

Quote :Posted 6 minutes ago

Please cancel my order and refund me.Order AA23K16R2316-NUM8HD .

Dear Tekena ,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • LiRui

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LiRui junior member

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#1490
  • Posted a year ago

Posted a year ago 2023-11-21#1490

BA23K19G5658-8WBJBL,non riesco a trovare traccia dell'ordine sul mio conto.

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