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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#1301
  • Posted a year ago

Posted a year ago 2022-11-07#1301

Quote :Posted 15 minutes ago

Tracking link for order AA22K01Q0642-1B20L4 ,This tracking link does not work.

Hello Prinal,

Please check updates via this link:https://t.17track.net/en?v=2#nums=1Z4E2W090317531398

Here is the latest tracking information:

2022-11-06 15:06

Atlanta, GA, US, Arrived at Facility

2022-11-02 23:09

Ontario, CA, US, Departed from Facility

Because the international shipping would take longer time. Please wait patiently.

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  • makaen

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makaen junior member

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#1302
  • Posted a year ago

Posted a year ago 2022-11-09#1302

I didn't get the order until today. Please tell me when I will receive my item.

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  • Meagan

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Meagan Tomtop Rep

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#1303
  • Posted a year ago

Posted a year ago 2022-11-09#1303

Quote :Posted 12 minutes ago

I didn't get the order until today. Please tell me when I will receive my item.

Dear makaen,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Bonolo

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Bonolo junior member

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#1304
  • Posted a year ago

Posted a year ago 2022-11-15#1304

Je nai tout pas reçu mon vélo électrique expédié depuis le 07 novembre que se passe t il AA22K07J3133-SXLEYW ?

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  • Meagan

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Meagan Tomtop Rep

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#1305
  • Posted a year ago

Posted a year ago 2022-11-15#1305

Quote :Posted 8 minutes ago

Je nai tout pas reçu mon vélo électrique expédié depuis le 07 novembre que se passe t il AA22K07J3133-SXLEYW ?

Bonjour Bonolo,

Veuillez vérifier les mises à jour via ce lien :https://t.17track.net/en?v=2#nums=1Z728W466822323938

Voici les dernières informations de suivi :

2022-11-15 00:06

Corbeil Essonnes, FR, Departed from Facility

2022-11-14 11:02

Corbeil Essonnes, FR, Arrived at Facility

Veuillez patienter. Nous espérons sincèrement que vous pourrez le recevoir dès que possible.

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  • hersve

  • junior member

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hersve junior member

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#1306
  • Posted a year ago

Posted a year ago 2022-11-17#1306

No.AA22K16O0038-LZN1IT ，I would like to cancel this order, due to wrong shipping address.

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  • Meagan

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Meagan Tomtop Rep

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#1307
  • Posted a year ago

Posted a year ago 2022-11-17#1307

Quote :Posted 11 minutes ago

No.AA22K16O0038-LZN1IT ，I would like to cancel this order, due to wrong shipping address.

Dear hersve ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Deividas

  • junior member

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Deividas junior member

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#1308
  • Posted a year ago

Posted a year ago 2022-11-22#1308

Order BA22K18L5255-PKK5YD ,Je ne vois pas de numéro de suivi pour la livraison ?

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  • Meagan

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Meagan Tomtop Rep

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#1309
  • Posted a year ago

Posted a year ago 2022-11-22#1309

Quote :Posted 15 minutes ago

Order BA22K18L5255-PKK5YD ,Je ne vois pas de numéro de suivi pour la livraison ?

Bonjour Dividas,

Veuillez vérifier les mises à jour via ce lien :https://t.17track.net/en?v=2#nums=1Z728W466823702491

Voici les dernières informations de suivi :

2022-11-22 09:41

Wolka Kosowska, PL, arrivée à l'établissement

2022-11-22 06:55

Votre colis est en transit. Nous mettons à jour les plans pour programmer votre livraison.

Parce que l'expédition internationale prendrait plus de temps. Veuillez patienter.

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  • Herlon

  • junior member

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Herlon junior member

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#1310
  • Posted a year ago

Posted a year ago 2022-11-24#1310

I would like to cancel the order BA22K23U2604-JNX9CZ.

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