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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#1291
  • Posted a year ago

Posted a year ago 2022-10-07#1291

Quote :Posted 3 minutes ago

Can you tell where are my order and when i wiil receive it?

Dear Luchii ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Julie

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Julie junior member

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#1292
  • Posted a year ago

Posted a year ago 2022-10-12#1292

No.BA22J12A2410ESZ479 I think I ordered the wrong size，can you please correct  my order ?

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  • Meagan

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Meagan Tomtop Rep

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#1293
  • Posted a year ago

Posted a year ago 2022-10-12#1293

Quote :Posted 7 minutes ago

No.BA22J12A2410ESZ479 I think I ordered the wrong size，can you please correct  my order ?

Dear Julie,

Could you please inform us your correct size? And then we will give you a reasonable solution.

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  • Tlek

  • junior member

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Tlek junior member

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#1294
  • Posted a year ago

Posted a year ago 2022-10-18#1294

The order BA22I21O2742-HAE3HQ was shipped on 10/4/2022 but as of today I have not received it.

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  • Meagan

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Meagan Tomtop Rep

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#1295
  • Posted a year ago

Posted a year ago 2022-10-18#1295

Quote :Posted 11 minutes ago

The order BA22I21O2742-HAE3HQ was shipped on 10/4/2022 but as of today I have not received it.

Hello Tlek,

Please check updates via this link:https://t.17track.net/en#nums=HHWPQ2269003512YQ

Here is the latest tracking information:

2022-10-12 13:11

US, Have customs clearance

2022-10-09 12:07

US, Have fall to the ground

Because the international shipping would take longer time. Please wait patiently.

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  • Ivens

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Ivens junior member

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#1296
  • Posted a year ago

Posted a year ago 2022-10-25#1296

By mistake I paid for the item twice，can you please delete one ？ 

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  • Meagan

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Meagan Tomtop Rep

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#1297
  • Posted a year ago

Posted a year ago 2022-10-25#1297

Quote :Posted 6 minutes ago

By mistake I paid for the item twice，can you please delete one ？ 

Dear Ivens ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • hersve

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hersve junior member

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#1298
  • Posted a year ago

Posted a year ago 2022-11-01#1298

Can you help me to find tracking information for my order ?

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  • Meagan

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Meagan Tomtop Rep

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#1299
  • Posted a year ago

Posted a year ago 2022-11-01#1299

Quote :Posted 24 minutes ago

Can you help me to find tracking information for my order ?

Dear hersve ,、

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Prinal

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Prinal junior member

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#1300
  • Posted a year ago

Posted a year ago 2022-11-07#1300

Tracking link for order AA22K01Q0642-1B20L4 ,This tracking link does not work.

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