Not received my order yet 169 - Help Center

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Meagan
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#1311

Posted 2 years ago

Quote :Posted 7 minutes ago
I would like to cancel the order BA22K23U2604-JNX9CZ.
Dear Herlon,
We've paused your order in our system.
Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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Luchii
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#1312

Posted 2 years ago

Sorry i ordered the wrong RC Buggy, so i cancel the order with the order number AN22L01S1830-EWDI2S.

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Meagan
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#1313

Posted 2 years ago

Quote :Posted 7 minutes ago
Sorry i ordered the wrong RC Buggy, so i cancel the order with the order number AN22L01S1830-EWDI2S.
Dear Luchii,
Your order has been cancelled, and we will refund you within 3-5 working days.
Please check your account few days later.

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Julie
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#1314

Posted 2 years ago

Ho ricevuto l'oscilloscopio fnirsi 1014d qualche settimana fa, purtroppo oggi non è più valido?

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Meagan
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#1315

Posted 2 years ago

Quote :Posted 9 minutes ago
Ho ricevuto l'oscilloscopio fnirsi 1014d qualche settimana fa, purtroppo oggi non è più valido?
Cara Giulia ,
È possibile disturbarti a fare un video dettagliato che può mostrare specificamente questo problema e inviarlo a support@tomtop.com?
E poi contatteremo il nostro tecnico e ti daremo una soluzione ragionevole.

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LiRui
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#1316

Posted 2 years ago

Do you know when will you ship my package?

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Meagan
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#1317

Posted 2 years ago

Quote :Posted 4 minutes ago
Do you know when will you ship my package?
DearLiRui,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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uchida
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#1318

Posted 2 years ago

AN22L01W1137-2CIFT0. it's been 6 days since it was said to be sent but the tracking is still not found .

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Meagan
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#1319

Posted 2 years ago

Quote :Posted 10 minutes ago
AN22L01W1137-2CIFT0. it's been 6 days since it was said to be sent but the tracking is still not found .
Hello uchida ,
Please check updates via this link:https://t.17track.net/en?v=2#nums=Q10200234525B4630
Here is the latest tracking information:
2022-12-13 00:00
Your package has arrived at our regional agency
2022-12-05 00:00
Your package has been prepared by your webmerchant. It will soon be delivered to Colis Privé.
Because the international shipping would take longer time. Please wait patiently.

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LiRui
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#1320

Posted 2 years ago

I just wanna make sure how many days that will take to ship order AA22L18P2904-B2I9JN .

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