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Forum Home > Help Center > Not reveived my order yet

  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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  • Posts: 1
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#1021
  • Posted 4 years ago

Posted 4 years ago 2019-10-09#1021

Quote :Posted 28 minutes ago

Hi, I want to cancel this order and get a full refund of my payment .

Dear janeth ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Ragnhild

  • junior member

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Ragnhild junior member

  • Replies: 30
  • Posts: 25
  • Credits: 185
#1022
  • Posted 4 years ago

Posted 4 years ago 2019-10-10#1022

I want to cancel the order AA19J10A2408-K8L1X5 due to wrong payment method. Will I have a full refund?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12169
  • Posts: 1
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#1023
  • Posted 4 years ago

Posted 4 years ago 2019-10-10#1023

Quote :Posted 6 minutes ago

I want to cancel the order AA19J10A2408-K8L1X5 due to wrong payment method. Will I have a full refund?

Dear  Ragnhild ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • marinez

  • junior member

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    20

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marinez junior member

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  • Posts: 31
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#1024
  • Posted 4 years ago

Posted 4 years ago 2019-10-17#1024

BA19J17H2437-3TM9H3 Please cancel this order ，I have changed my mind.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1025
  • Posted 4 years ago

Posted 4 years ago 2019-10-17#1025

Quote :Posted 4 minutes ago

BA19J17H2437-3TM9H3 Please cancel this order ，I have changed my mind.

Dear  marinez ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Carlotta

  • junior member

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Carlotta junior member

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#1026
  • Posted 4 years ago

Posted 4 years ago 2019-10-20#1026

Just to let you no i have not reserved it and tracking number but not working so can you find and let me know ?

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  • Meagan

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Meagan Tomtop Rep

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#1027
  • Posted 4 years ago

Posted 4 years ago 2019-10-20#1027

Quote :Posted 6 minutes ago

Just to let you no i have not reserved it and tracking number but not working so can you find and let me know ?

Dear Carlotta ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Simeon

  • junior member

  • Replies:

    24

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    63

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Simeon junior member

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  • Posts: 63
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#1028
  • Posted 4 years ago

Posted 4 years ago 2019-10-22#1028

My order number BA19I18G5852-W3T58V .My order status is showing on hold. 

Please cancel my order and refund me the money. 

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  • Meagan

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Meagan Tomtop Rep

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  • Credits: 24898
#1029
  • Posted 4 years ago

Posted 4 years ago 2019-10-22#1029

Quote :Posted 8 minutes ago

My order number BA19I18G5852-W3T58V .My order status is showing on hold. 

Please cancel my order and refund me the money. 

Dear Simeon ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Simeon

  • junior member

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Simeon junior member

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#1030
  • Posted 4 years ago

Posted 4 years ago 2019-10-31#1030

Please send me correct tracking number for my Order No: AN19J28P5038-CED1WM .

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