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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1031
  • Posted 5 years ago

Posted 5 years ago 2019-10-31#1031

Quote :Posted a minute ago

Please send me correct tracking number for my Order No: AN19J28P5038-CED1WM .

Hello Simeon ,

Please check updates via this link:https://t.17track.net/en#nums=JVGL06047542843419021808

Here is the latest tracking information：

2019-10-31 08:35

SHENZHEN, Departed Facility in SHENZHEN

2019-10-30 18:52

SHENZHEN, Arrived at Sort Facility SHENZHEN

If everything goes well, you will receive the item within 15 working days.

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  • JuanCarlos

  • junior member

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    27

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    42

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    264

JuanCarlos junior member

  • Replies: 27
  • Posts: 42
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#1032
  • Posted 5 years ago

Posted 5 years ago 2019-11-06#1032

Can I cancel this order (No:CA19K06F4008-CD0A28)?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#1033
  • Posted 5 years ago

Posted 5 years ago 2019-11-06#1033

Quote :Posted 4 minutes ago

Can I cancel this order (No:CA19K06F4008-CD0A28)?

Dear JuanCarlos ,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • giannelli

  • junior member

  • Replies:

    20

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    295

giannelli junior member

  • Replies: 20
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  • Credits: 295
#1034
  • Posted 5 years ago

Posted 5 years ago 2019-11-13#1034

Where is my ship? I waited for 22 days .

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  • Meagan

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Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#1035
  • Posted 5 years ago

Posted 5 years ago 2019-11-13#1035

Quote :Posted a minute ago

Where is my ship? I waited for 22 days .

Dear giannelli ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • lycan

  • junior member

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    69

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    24

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    258

lycan junior member

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  • Posts: 24
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#1036
  • Posted 5 years ago

Posted 5 years ago 2019-11-20#1036

I`m waiting for this order AN19J29V3037-KM3095 .

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12650
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  • Credits: 25860
#1037
  • Posted 5 years ago

Posted 5 years ago 2019-11-20#1037

Quote :Posted 29 minutes ago

I`m waiting for this order AN19J29V3037-KM3095 .

Dear lycan ,

Can you contact the local post office with your full name and tracking number # LO381032287CN ?

Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Bettina

  • junior member

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    37

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    399

Bettina junior member

  • Replies: 37
  • Posts: 65
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#1038
  • Posted 5 years ago

Posted 5 years ago 2019-11-26#1038

I wish to cancel the above order, your website clearly states it is processing not shipped. Item : AN19K20Q4151-KLIEAF 

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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  • Posts: 1
  • Credits: 25860
#1039
  • Posted 5 years ago

Posted 5 years ago 2019-11-26#1039

Quote :Posted 12 minutes ago

I wish to cancel the above order, your website clearly states it is processing not shipped. Item : AN19K20Q4151-KLIEAF 

Dear Bettina ,

Can you contact the local post office with your full name and tracking number # LE045391814CN ?

Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • sharon

  • junior member

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    31

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sharon junior member

  • Replies: 31
  • Posts: 23
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#1040
  • Posted 5 years ago

Posted 5 years ago 2019-11-29#1040

Order AN19K14H5135-SUB0UJ ，when i can receive it ?

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