Not received my order yet 169 - Help Center

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Meagan
Tomtop Rep
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#1011

Posted 5 years ago

Quote :Posted 2 minutes ago(Being review)
I still have not received my item AN19I11P0342-LJQA2R .
Hello friend,

Please check updates via this link:

Here is the latest tracking information:

https://t.17track.net/en#nums=YT1925521266037786
2019-09-19 11:56

VAN HORN, TX, In transit

2019-09-18 21:47

CIBOLA, AZ, In transit

If everything goes well, you will receive the item within 15-25 working days

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Deghislage
junior member
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#1012

Posted 5 years ago

BA19I21W2959-D522N5 ,I placed an order to my partners house but he won’t be I to take delivery can I change the delivery address please .

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Meagan
Tomtop Rep
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#1013

Posted 5 years ago

Quote :Posted 17 minutes ago
BA19I21W2959-D522N5 ,I placed an order to my partners house but he won’t be I to take delivery can I change the delivery address please .
Dear friend,
Could you please send email to support@tomtop.com with correct address ? And then we will give you a reasonable solution.

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Gleisson
junior member
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#1014

Posted 5 years ago

I have not the track number of my order No.BA19I18S2350-RRCMDB. Can you send to me please?

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Meagan
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#1015

Posted 5 years ago

Quote :Posted 41 minutes ago
I have not the track number of my order No.BA19I18S2350-RRCMDB. Can you send to me please?
Hello Gleisson ,
Please check updates via this link:https://t.17track.net/en#nums=CQ305405544DE
Here is the latest tracking information:
2019-09-25 07:00
Your package arrived in France.
2019-09-25 07:00
Your package is in transit on our logistics platforms to be delivered as quickly as possible.
Please wait patiently. We sincerely hope that you can receive it asap.

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flxsantos
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#1016

Posted 5 years ago

Hello! I'd like to change the ship address of my order number BA19I26H1302-99B5HV to a new one.

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Meagan
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#1017

Posted 5 years ago

Quote :Posted 17 minutes ago
Hello! I'd like to change the ship address of my order number BA19I26H1302-99B5HV to a new one.
Dear flxsantos ,
Could you please send email to support@tomtop.com with correct address ? And then we will give you a reasonable solution.

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flxsantos
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#1018

Posted 5 years ago

Hello my shipping address is incorrect , please if u can fix this for me so my package can come to right address and not get delayed .

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Meagan
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#1019

Posted 5 years ago

Quote :Posted 44 seconds ago
Hello my shipping address is incorrect , please if u can fix this for me so my package can come to right address and not get delayed .
Dear friend,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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janeth
junior member
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#1020

Posted 5 years ago

Hi, I want to cancel this order and get a full refund of my payment .

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