The Introduction of Help Center 136 - Help Center

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Bettina
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#1541

Posted 7 months ago

Are there additional batteries available for the bike ? RTWWFXH-009G-DE

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Meagan
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#1542

Posted 7 months ago

Quote :Posted 2 minutes ago

Are there additional batteries available for the bike ? RTWWFXH-009G-DE

Hello Bettina,

The bike only comes with one battery .

For more information you can find at this link:https://www.tomtop.com/p-rtwwfxh-009g-de.html

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Gleisson
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#1543

Posted 7 months ago

I need to cancel my order BN24D01V4013-AVJWMI,I bought the wrong nozzles.

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Meagan
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#1544

Posted 7 months ago

Quote :Posted 7 minutes ago
I need to cancel my order BN24D01V4013-AVJWMI,I bought the wrong nozzles.
Dear Gleisson,
Thank you for your support, we have applied for a refund.
You can check your payment account in 1-3 working days.

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JakDelax
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#1545

Posted 7 months ago

How long does it take for my order to be shipped?

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Meagan
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#1546

Posted 7 months ago

Quote :Posted 13 minutes ago
How long does it take for my order to be shipped?

Dear JakDelax,

Could you please provide us with your order number? So that we can respond to you as soon as possible.

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EFIGENIA
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#1547

Posted 7 months ago

I have ordered something and didnt get confirmation. Please help. Order number BA24D02P0921-HVZ4AK

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Meagan
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#1548

Posted 7 months ago

Quote :Posted 10 minutes ago
I have ordered something and didnt get confirmation. Please help. Order number BA24D02P0921-HVZ4AK

Hello EFIGENIA,

Please check updates via this link:https://t.17track.net/en#nums=UJ385979323YP

Here is the latest tracking information:

2024-04-10 23:53

Yanwen facility - Outbound

If everything goes well, you will receive the item within 15 working days.

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Tonton
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#1549

Posted 7 months ago

How many battery's comes with ? RTZO-IMJ1B-PL

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Meagan
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#1550

Posted 7 months ago

Quote :Posted 9 minutes ago
How many battery's comes with ? RTZO-IMJ1B-PL
DearTonton，
It comes with a battery . Battery: 48V 15AH .
For more information can be found at this link:https://www.tomtop.com/p-rtzo-imj1b-pl.html

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