The Introduction of Help Center 136 - Help Center

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Prinal
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#1531

Posted 11 months ago

Fino a che grandezza è il formato di lavoro max di stampa che fa la macchina ？ OS6786UK

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Meagan
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#1532

Posted 11 months ago

Quote :Posted 5 minutes ago
Fino a che grandezza è il formato di lavoro max di stampa che fa la macchina ？ OS6786UK
Caro Primal,
Dimensioni dell'incisione: 80x80 mm .
Per maggiori informazioni potete trovarle a questo link:https://www.tomtop.com/p-os6786uk.html

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Tonton
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#1533

Posted 10 months ago

Hello, my payment failed, why is that?

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Meagan
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#1534

Posted 10 months ago

Quote :Posted a minute ago
Hello, my payment failed, why is that?

Dear Tonton ,

I'm sorry, usually the payment page will display the reason for the payment failure. If the payment fails, please try to reorder.

If the issue persists, please contact Customer Service for assistance via Live Chat or email at tomtop.com.

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janeth
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#1535

Posted 10 months ago

Is this shipped from China? PAA5377

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Meagan
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#1536

Posted 10 months ago

Quote :Posted 9 minutes ago
Is this shipped from China? PAA5377
Hello janeth,

The Germany warehouse is temporarily out of stock, so currently this product can only be shipped from the China warehouse.

For more information you can find at this link: https://www.tomtop.com/p-paa5377.html

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Tonton
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#1537

Posted 10 months ago

How long is the estimated delivery time for the order? Thank you.

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Meagan
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#1538

Posted 10 months ago

Quote :Posted 8 minutes ago
How long is the estimated delivery time for the order? Thank you.

Dear Tonton,

The estimated delivery time is usually 10-15 days.

Can you provide the order number ? And then we will give you a reasonable solution.

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marinez
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#1539

Posted 10 months ago

How do I cancel my incorrect order?

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Meagan
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#1540

Posted 10 months ago

Quote :Posted 9 minutes ago
How do I cancel my incorrect order?
Dear marinez,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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