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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Gleisson

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Gleisson junior member

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#941
  • Posted 3 years ago

Posted 3 years ago 2020-05-11#941

Please tell me what's happening with my order? No.AA20E02H2217-CXY8J0

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  • Meagan

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Meagan Tomtop Rep

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#942
  • Posted 3 years ago

Posted 3 years ago 2020-05-11#942

Quote :Posted 4 minutes ago

Please tell me what's happening with my order? No.AA20E02H2217-CXY8J0

Hello Gleisson ,

Please check updates via this link: https://t.17track.net/en#nums=YT2012321272074970

Here is the latest tracking information:

2020-05-04 02:11

YIWU, Shipment has been processed in operational center

2020-05-03 21:32

YIWU, Arrived at Sort Facility YIWU

Because the international shipping would take longer time. Please wait patiently.

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  • Bettina

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Bettina junior member

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#943
  • Posted 3 years ago

Posted 3 years ago 2020-05-15#943

What warranty period of Greentest eco 5 defined?  E9309

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  • Meagan

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#944
  • Posted 3 years ago

Posted 3 years ago 2020-05-15#944

Quote :Posted 4 minutes ago

What warranty period of Greentest eco 5 defined?  E9309

Dear Bettina ，

About the after-sale warranty and return policy you can refer to this link:https://www.tomtop.com/help/return-policy-guarantees.html

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  • Hien

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Hien junior member

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#945
  • Posted 3 years ago

Posted 3 years ago 2020-05-27#945

Does this work on Xbox one?  F2016BL

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  • Meagan

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#946
  • Posted 3 years ago

Posted 3 years ago 2020-05-27#946

Quote :Posted 3 minutes ago

Does this work on Xbox one?  F2016BL

Dear Hien ，

6-axis joystick for Switch PRO NS PC vibration somatosensory gamepad .

For more information, please check details via this link:https://www.tomtop.com/p-f2016bl.html

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  • Gleisson

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Gleisson junior member

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#947
  • Posted 3 years ago

Posted 3 years ago 2020-06-05#947

I wanted to know if I can cancel my order before it ships i don’t want it I want a bigger one username imtiyezvaughan1.

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  • Meagan

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Meagan Tomtop Rep

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#948
  • Posted 3 years ago

Posted 3 years ago 2020-06-05#948

Quote :Posted a minute ago

I wanted to know if I can cancel my order before it ships i don’t want it I want a bigger one username imtiyezvaughan1.

Dear Gleisson ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Thamir

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Thamir junior member

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#949
  • Posted 3 years ago

Posted 3 years ago 2020-06-11#949

I made a purchase on April 9th, and i have not recieved it yet. 

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  • Meagan

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#950
  • Posted 3 years ago

Posted 3 years ago 2020-06-11#950

Quote :Posted 22 minutes ago

I made a purchase on April 9th, and i have not recieved it yet. 

Dear Thamir ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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