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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Geilson

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Geilson junior member

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#861
  • Posted 5 years ago

Posted 5 years ago 2019-11-01#861

Hello,  will you give me information for some order that already took a long time ?  BA19H31S1117-KG52QG

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#862
  • Posted 5 years ago

Posted 5 years ago 2019-11-01#862

Quote :Posted 7 minutes ago

Hello,  will you give me information for some order that already took a long time ?  BA19H31S1117-KG52QG

Hello Geilson ,

Please check updates via this link: https://t.17track.net/en#nums=RF746420312SG

Here is the latest tracking information:

2019-10-30 07:10

Operational Office BJ REG IMP, CDMX, In transit to destination

2019-10-25 10:15

MEXICO, In the exchange zone int. in the destination country, prior Customs

If everything goes well, you will receive the item within 15-25 working days.

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  • Geilson

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Geilson junior member

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#863
  • Posted 5 years ago

Posted 5 years ago 2019-11-02#863

please cancel my order AN19J19T2325-JDUKNZ. thank you .

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  • Meagan

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Meagan Tomtop Rep

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#864
  • Posted 5 years ago

Posted 5 years ago 2019-11-02#864

Quote :Posted 13 minutes ago

please cancel my order AN19J19T2325-JDUKNZ. thank you .

Dear Geilson ,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Tercio

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Tercio junior member

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#865
  • Posted 5 years ago

Posted 5 years ago 2019-11-05#865

I would like to cancel my order of Razer Deathadder . My order number is:   No.BA19K05X1623-2H8LYU .

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  • Meagan

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Meagan Tomtop Rep

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#866
  • Posted 5 years ago

Posted 5 years ago 2019-11-05#866

Quote :Posted 4 minutes ago

I would like to cancel my order of Razer Deathadder . My order number is:   No.BA19K05X1623-2H8LYU .

Dear Tercio ,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ?

And then we will give you a proper solution.

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  • AYEHAN

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AYEHAN junior member

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#867
  • Posted 5 years ago

Posted 5 years ago 2019-11-08#867

Does it come with a charger?  W9606US

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  • Meagan

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Meagan Tomtop Rep

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#868
  • Posted 5 years ago

Posted 5 years ago 2019-11-08#868

Quote :Posted 7 minutes ago

Does it come with a charger?  W9606US

Dear AYEHAN，

Yes ,it comes with 1 * USB and 1 * Adapter .

For more information, please check details via this link:https://www.tomtop.com/p-w9606us.html

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  • Leonildo

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Leonildo junior member

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#869
  • Posted 5 years ago

Posted 5 years ago 2019-11-11#869

When will my order AA19J09N3405-P5ZMTC be delivered ?

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  • Meagan

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Meagan Tomtop Rep

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#870
  • Posted 5 years ago

Posted 5 years ago 2019-11-11#870

Quote :Posted 33 seconds ago

When will my order AA19J09N3405-P5ZMTC be delivered ?

Hello Leonildo ,

Please check updates via this link:https://t.17track.net/en#nums=LO288941580CN

Here is the latest tracking information:

2019-10-28 11:06

Departure from office of exchange

2019-10-28 10:08

Departure from office of exchange

Because the international shipping would take longer time. Please wait patiently.

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