WHAT’S THE TOMTOP PRODUCT WARRANTY? 39 - Help Center

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Desmond
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#841

Posted 4 years ago

No.AA19J11R2909-BV9RAL Can this order still be cancelled?

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Meagan
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#842

Posted 4 years ago

Quote :Posted 6 minutes ago
No.AA19J11R2909-BV9RAL Can this order still be cancelled?
Dear Desmond ,
We've paused your order in our system. Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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Caine
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#843

Posted 4 years ago

Hi ,how long is the warranty ? Y11962

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Meagan
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#844

Posted 4 years ago

Quote :Posted 7 minutes ago
Hi ,how long is the warranty ? Y11962
Dear Caine ,
The warranty period is one year.
About the after-sale warranty and return policy you can refer to this link: https://www.tomtop.com/help/return-policy-guarantees.html

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Votary
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#845

Posted 4 years ago

I have not yet received my order made 26th September.

Order number AA19I26M1327-2G43RF When can I expect it to arrive?

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Meagan
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#846

Posted 4 years ago

Quote :Posted 11 minutes ago
I have not yet received my order made 26th September.
Order number AA19I26M1327-2G43RF When can I expect it to arrive?
Hello Votary ,
Please check updates via this link:https://t.17track.net/en#nums=LA960140490CN
Here is the latest tracking information:
2019-09-29 12:04
China, Item Leaving overseas
2019-09-29 12:02
China, Item Leaving overseas
If everything goes well, you will receive the item within 15-25 working days.

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Studio
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#847

Posted 4 years ago

Work it whit i-phone ? PB0152B

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Meagan
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#848

Posted 4 years ago

Quote :Posted 9 minutes ago
Work it whit i-phone ? PB0152B
Dear Studio ,
Yes ,it supports i-phone .
Compatibility: with Android 4.4 / iOS 9.0 and above .
For more information, please check details via this link:https://www.tomtop.com/p-pb0152b.html

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Sodein
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#849

Posted 4 years ago

Is it original Xiaomi Mi product ? V6623B

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Meagan
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#850

Posted 4 years ago

Quote :Posted 6 minutes ago
Is it original Xiaomi Mi product ? V6623B
Dear Sodein ，
Yes ,this is original MI product .
For more information, please check details via this link:https://www.tomtop.com/p-v6623b.html

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