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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#181
  • Posted 6 years ago

Posted 6 years ago 2018-10-04#181

Quote :Posted 11 minutes ago

Hello I would like to understand why my order has not been sent yet .Number BA18I26L3750-QJH5PA

Dear  Customer,

Please check updates via this link:https://www.17track.net/?nums=YT1826921205008406

Here is the latest tracking information:

2018-10-02 21:09 

SHENZHEN, Arrived at Sort Facility SHENZHEN

2018-09-26 22:22

Shipment information received

If everything goes well, you will receive the item within 10-15 working days.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#182
  • Posted 6 years ago

Posted 6 years ago 2018-10-04#182

Quote :Posted 11 minutes ago

What is the wattage of these bulbs?K6227-3

Dear  Customer,

Output power: 40W

For more information, please check details via this link:https://www.tomtop.com/p-k6227-3.html?aid=L2919

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  • LAMBOTTE

  • junior member

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LAMBOTTE junior member

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#183
  • Posted 6 years ago

Posted 6 years ago 2018-10-05#183

Can this be purchased for use in the USA?PZ0251S-EU

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  • Ishwar

  • junior member

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Ishwar junior member

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#184
  • Posted 6 years ago

Posted 6 years ago 2018-10-05#184

Hi how can I see tracking info of the post for the Order No.: AN18I18N1854-GNA180

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#185
  • Posted 6 years ago

Posted 6 years ago 2018-10-05#185

Quote :Posted 14 minutes ago

Can this be purchased for use in the USA?PZ0251S-EU

Dear  Customer,

Network Frequency varies from countries to countries. Please ensure local area network is compatible, check with your carrier/provider


before purchasing this item.You can refer to the following bands:


2G：GSM  B5（850） / B8( 900) / B3 (1800) / B2 (1900)


3G：WCDMA  B1 (2100) / B8 （900）/ B5 (850) / B2(1900)

4G: FDD-LTE  B1 (2100) / B3 (1800) / B7（2600）/B8 （900）/ B20（800）/ B40（2300）

For more information, please check details via this link:https://www.tomtop.com/p-pz0251s-eu.html?aid=L2919

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#186
  • Posted 6 years ago

Posted 6 years ago 2018-10-05#186

Quote :Posted 15 minutes ago

Hi how can I see tracking info of the post for the Order No.: AN18I18N1854-GNA180

Hello friend,

Please check updates via this link :https://ecommerceportal.dhl.com/track/?ref=RS244298915DE

Here are the latest updates:

Oct 01, 2018 03:32 PM LT

ATHENS AMU, GreeceArrived in country

Sep 30, 2018 08:15 AM LT

Eleftherios Venizelos Intl, GreeceFlight landed

Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

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  • jakethe

  • junior member

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jakethe junior member

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#187
  • Posted 6 years ago

Posted 6 years ago 2018-10-08#187

Which battery should I  buy for this drone?RM10989-1

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#188
  • Posted 6 years ago

Posted 6 years ago 2018-10-08#188

Quote :Posted 19 minutes ago

Which battery should I  buy for this drone?RM10989-1

Dear   jakethe,

Battery (Lipo): 2-4S.

For more information, please check details via this link:https://www.tomtop.com/p-rm10989-1.html?aid=L2919

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  • Suyash

  • junior member

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Suyash junior member

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#189
  • Posted 6 years ago

Posted 6 years ago 2018-10-09#189

Сколько метров кабель?C5090-2

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  • valdovino

  • junior member

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valdovino junior member

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#190
  • Posted 6 years ago

Posted 6 years ago 2018-10-09#190

Yes 2 stool for the price,or its 1 stool item， say 2 piece set thanks gidget   244172IT

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