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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1541
  • Posted 5 months ago

Posted 5 months ago 2024-06-21#1541

Quote :Posted 3 minutes ago

I am still waiting for this order AN24E28K0433-PTPF3H to arrive.Any news on the shipment status?

HelloLiRui ,

I check it delivery on Jun.14.Please check updates via this link :https://t.17track.net/en#nums=YT2415021266016248

Here are the latest updates:

2024-06-14 16:56

The package has been delivered

2024-06-13 10:44

The package is ready for collection

If you did not receive it , can you contact the local post office with your full name and tracking number # YT2415021266016248 ?

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  • Salvatolomba

  • junior member

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Salvatolomba junior member

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#1542
  • Posted 5 months ago

Posted 5 months ago 2024-06-24#1542

Avete notizie sul mio ordine ?

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  • Meagan

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Meagan Tomtop Rep

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#1543
  • Posted 5 months ago

Posted 5 months ago 2024-06-24#1543

Quote :Posted 5 minutes ago

Avete notizie sul mio ordine ?

Caro Salvatolomba,

Potresti per favore comunicarci il numero del tuo ordine? E poi ti daremo una soluzione ragionevole.

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  • Ergul

  • junior member

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Ergul junior member

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#1544
  • Posted 4 months ago

Posted 4 months ago 2024-06-28#1544

No.AN24F12I2044-PRYA4K,wo bleibt mein Paket?

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  • Meagan

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Meagan Tomtop Rep

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#1545
  • Posted 4 months ago

Posted 4 months ago 2024-06-28#1545

Quote :Posted 2 minutes ago

No.AN24F12I2044-PRYA4K,wo bleibt mein Paket?

Hallo Ergul,

Bitte überprüfen Sie die Updates über diesen Link:https://t.17track.net/en#nums=WNBAA0301691358YQ

Hier sind die neuesten Tracking-Informationen:

27.06.2024 20:02

Zollabfertigung abgeschlossen

26.06.2024 21:12

Paket kommt am Flughafen an, Paketankunft

Wenn alles gut geht, erhalten Sie den Artikel innerhalb von 15-25 Werktagen.

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  • Tekena

  • junior member

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Tekena junior member

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#1546
  • Posted 4 months ago

Posted 4 months ago 2024-07-01#1546

Order numberNo.AA24F24N5347-LIV3EW，are there any updates on shipping?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1547
  • Posted 4 months ago

Posted 4 months ago 2024-07-01#1547

Quote :Posted 3 minutes ago

Order numberNo.AA24F24N5347-LIV3EW，are there any updates on shipping?

Hello Tekena ,

Please check updates via this link:https://t.17track.net/en#nums=TW642101822&fc=190008

Here is the latest tracking information:

2024-07-01 11:32

TORINO, TORINO, IT, Delivered to local carrier

2024-07-01 11:31

TORINO, TORINO, IT, Departed from facility

Because the international shipping would take longer time. Please wait patiently.

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  • JoeRosie

  • junior member

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JoeRosie junior member

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#1548
  • Posted 4 months ago

Posted 4 months ago 2024-07-05#1548

No.BA24G04P4453-9YP4S3,can you please delete my order and send me my money back ?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1549
  • Posted 4 months ago

Posted 4 months ago 2024-07-05#1549

Quote :Posted 6 minutes ago

No.BA24G04P4453-9YP4S3,can you please delete my order and send me my money back ?

DearJoeRosie,

We've paused your order in our system. 

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • jakethe

  • junior member

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jakethe junior member

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#1550
  • Posted 4 months ago

Posted 4 months ago 2024-07-08#1550

BA24G06M3319-MFW3G7 I noticed that I have wrong mobile number at my personal information.Can you update it ?

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