Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • mmello

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mmello junior member

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#1231
  • Posted 2 months ago

Posted 2 months ago 2022-11-29#1231

I order BA22K22W4816-RIB6CH by mistake. Can you please cancel it and refund?

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  • Meagan

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#1232
  • Posted 2 months ago

Posted 2 months ago 2022-11-29#1232

Quote :Posted 26 minutes ago

I order BA22K22W4816-RIB6CH by mistake. Can you please cancel it and refund?

Dear mmello ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Ishwar

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Ishwar junior member

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#1233
  • Posted 2 months ago

Posted 2 months ago 2022-12-02#1233

It says on your site that when my package is dispached .Anything you can help with?

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  • Meagan

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#1234
  • Posted 2 months ago

Posted 2 months ago 2022-12-02#1234

Quote :Posted 4 minutes ago

It says on your site that when my package is dispached .Anything you can help with?

Dear Ishwar,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Javierbay

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Javierbay junior member

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#1235
  • Posted 2 months ago

Posted 2 months ago 2022-12-06#1235

Order BA22L05W0441-J4ARAA,I have just bought a ps4 controller but i have gave a wrong address ,please help.

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  • Meagan

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#1236
  • Posted 2 months ago

Posted 2 months ago 2022-12-06#1236

Quote :Posted 6 minutes ago

Order BA22L05W0441-J4ARAA,I have just bought a ps4 controller but i have gave a wrong address ,please help.

Dear Javierbay ,

Could you please inform us your correct address  ? And then we will give you a reasonable solution.

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  • Metayer

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Metayer junior member

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#1237
  • Posted a month ago

Posted a month ago 2022-12-09#1237

I want to cancel my order because i forgot to add another batterie. I will do another order after your cancelation.

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  • Meagan

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#1238
  • Posted a month ago

Posted a month ago 2022-12-09#1238

Quote :Posted a minute ago

I want to cancel my order because i forgot to add another batterie. I will do another order after your cancelation.

Dear Metayer ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Euckles

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Euckles junior member

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#1239
  • Posted a month ago

Posted a month ago 2022-12-13#1239

Please give me some info about the statement of this shipment.

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  • Meagan

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#1240
  • Posted a month ago

Posted a month ago 2022-12-13#1240

Quote :Posted 3 minutes ago

Please give me some info about the statement of this shipment.

Dear Euckles ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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