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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Desmond

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Desmond junior member

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#1171
  • Posted 8 months ago

Posted 8 months ago 2022-07-25#1171

I request to cancel the order BA22G22R5351-XLT6C2 ，I didn’t ordered this thing .

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1172
  • Posted 8 months ago

Posted 8 months ago 2022-07-25#1172

Quote :Posted 27 seconds ago

I request to cancel the order BA22G22R5351-XLT6C2 ，I didn’t ordered this thing .

Dear Desmond ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Bowen

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Bowen junior member

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#1173
  • Posted 7 months ago

Posted 7 months ago 2022-07-29#1173

Ou en est ma commande No.BA22G24I4944-VJXEFA ?

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  • Meagan

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Meagan Tomtop Rep

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#1174
  • Posted 7 months ago

Posted 7 months ago 2022-07-29#1174

Quote :Posted 5 minutes ago

Ou en est ma commande No.BA22G24I4944-VJXEFA ?

Bonjour Bowen,

Veuillez vérifier les mises à jour via ce lien :https://t.17track.net/en#nums=6A23903182864

Voici les dernières informations de suivi :

2022-07-28 13:24

Votre colis est livré dans votre boite aux lettres.

2022-07-28 11:16

Votre colis est dans le site de livraison qui dessert votre adresse. Nous le préparons pour le mettre en livraison.

Pouvez-vous contacter le GLS local avec votre nom complet et votre numéro de suivi # 6A23903182864 ?

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  • Genival

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Genival junior member

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#1175
  • Posted 7 months ago

Posted 7 months ago 2022-08-02#1175

I would like to know when it's going to arrive BN22G11S4546-RYNVIM ? 

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1176
  • Posted 7 months ago

Posted 7 months ago 2022-08-02#1176

Quote :Posted 14 minutes ago

I would like to know when it's going to arrive BN22G11S4546-RYNVIM ? 

Hello Genival ,

Please check updates via this link:https://t.17track.net/en#nums=UG514348911YP

Here is the latest tracking information:

2022-07-26 09:33

HOLLAND,NY 14080, Available for Pickup

2022-07-26 08:45

HOLLAND,NY 14080, Held at Post Office, At Customer Request

If everything goes well, you will receive the item within 15-25 working days.

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  • efrain

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efrain junior member

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#1177
  • Posted 7 months ago

Posted 7 months ago 2022-08-04#1177

I would like to cancel the above order，my son placed the order without my permission. 

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1178
  • Posted 7 months ago

Posted 7 months ago 2022-08-04#1178

Quote :Posted 31 minutes ago

I would like to cancel the above order，my son placed the order without my permission. 

Dear  efrain,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Kamylla

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Kamylla junior member

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#1179
  • Posted 7 months ago

Posted 7 months ago 2022-08-11#1179

Érdeklődnék, hogy mikor kapom meg BA22G16J3503-6JMIYF?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1180
  • Posted 7 months ago

Posted 7 months ago 2022-08-11#1180

Quote :Posted 12 minutes ago

Érdeklődnék, hogy mikor kapom meg BA22G16J3503-6JMIYF?

Hello Kamylla ,

Please check updates via this link: https://t.17track.net/en#nums=SYRM125609517

Here is the latest tracking information:

2022-08-05 15:01

Hungary, Out for Delivery

2022-08-04 09:32

Hungary, Arrived at Facility

Can you contact the local GLS with your full name and tracking number # SYRM125609517 ? 

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