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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Niakr

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Niakr junior member

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#1061
  • Posted 2 years ago

Posted 2 years ago 2021-07-21#1061

I have looked at the tracking for this item as I have not received it yet ，BA21F28S4945-XRWJKK 。

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  • Meagan

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Meagan Tomtop Rep

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#1062
  • Posted 2 years ago

Posted 2 years ago 2021-07-21#1062

Quote :Posted 5 minutes ago

I have looked at the tracking for this item as I have not received it yet ，BA21F28S4945-XRWJKK .


Hello Niakr,

Please check updates via this link:https://t.17track.net/en#nums=YT2118021272013169

Here is the latest tracking information:

2021-07-06 11:44 parcel damaged beyond repair

2021-07-05 21:48 in depot - damaged

Because the international shipping would take longer time. Please wait patiently.

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  • Valntina

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Valntina junior member

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#1063
  • Posted 2 years ago

Posted 2 years ago 2021-07-27#1063

Do these work with any Apple I phone?   PAE0535B 

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  • Meagan

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Meagan Tomtop Rep

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#1064
  • Posted 2 years ago

Posted 2 years ago 2021-07-27#1064

Quote :Posted 8 minutes ago

Do these work with any Apple I phone?   PAE0535B 

Dear Valntina ,

Support any 5.0 version of Bluetooth.

For more information, please check details via this link:https://www.tomtop.com/p-pae0535b.html
 

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  • Tonton

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Tonton

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#1065
  • Posted 2 years ago

Posted 2 years ago 2021-08-05#1065

When do you send the order in question?

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  • Meagan

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Meagan Tomtop Rep

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#1066
  • Posted 2 years ago

Posted 2 years ago 2021-08-05#1066

Quote :Posted 3 minutes ago

When do you send the order in question?

Dear Tonton,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • gayle

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gayle junior member

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#1067
  • Posted 2 years ago

Posted 2 years ago 2021-08-13#1067

Do i have to use a separate sim card or the device connects into our smartphone?  V9496 

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  • Meagan

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Meagan Tomtop Rep

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#1068
  • Posted 2 years ago

Posted 2 years ago 2021-08-13#1068

Quote :Posted 2 minutes ago

Do i have to use a separate sim card or the device connects into our smartphone?  V9496 

Dear gayle，

Yes ，it need install SIM card , thanks .

For more information, please check details via this link:https://www.tomtop.com/p-v9496.html

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  • Rassel

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Rassel junior member

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#1069
  • Posted 2 years ago

Posted 2 years ago 2021-08-20#1069

Je voudrais savoir où est ma commande,BN21G17T2311-2HFUW4 .

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  • Meagan

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Meagan Tomtop Rep

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#1070
  • Posted 2 years ago

Posted 2 years ago 2021-08-20#1070

Quote :Posted a minute ago

Je voudrais savoir où est ma commande,BN21G17T2311-2HFUW4 .

Bonjour Rassel,

Veuillez vérifier les mises à jour via ce lien :https://t.17track.net/en#nums=1Z3X64Y56823247215

Voici les dernières informations de suivi :

2021-08-18 07:19

Kalisz, PL, Pickup Scan

2021-07-18 04:19

PL, l'expéditeur a créé une étiquette, UPS n'a pas encore reçu le colis.

Si tout se passe bien, vous recevrez l'article dans les 15 jours ouvrables.

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