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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12466
  • Posts: 1
  • Credits: 25492
#131
  • Posted 6 years ago

Posted 6 years ago 2018-07-18#131

Quote :Posted 3 hours ago

The product is not as described. How do I get a refund?   Order No. AA18E14Q2050-7GPUD3

Dear  Customer,

Is that possible to bother you taking a photo which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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  • Meagan

  • Tomtop Rep

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    12466

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    25492

Meagan Tomtop Rep

  • Replies: 12466
  • Posts: 1
  • Credits: 25492
#132
  • Posted 6 years ago

Posted 6 years ago 2018-07-18#132

Quote :Posted 2 hours ago

tell me that how it is charge when battery gets low ? and can I attache external microphone or flash light ?  D4993B

Dear  Customer,

You can charge it with computer and you can not attach external microphone or flash light.

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  • Thamir

  • junior member

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    45

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    295

Thamir junior member

  • Replies: 45
  • Posts: 41
  • Credits: 295
#133
  • Posted 6 years ago

Posted 6 years ago 2018-07-23#133

U did not send me my complete set to me i order the whole set wireless head set and receive i paid 13.99 just got the head set only   I3000

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12466
  • Posts: 1
  • Credits: 25492
#134
  • Posted 6 years ago

Posted 6 years ago 2018-07-23#134

Quote :Posted 51 minutes ago

U did not send me my complete set to me i order the whole set wireless head set and receive i paid 13.99 just got the head set only   I3000

Dear  Customer,

Is that possible to bother you taking a detailed photo which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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  • apaTaick

  • junior member

  • Replies:

    23

  • Posts:

    18

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    136

apaTaick junior member

  • Replies: 23
  • Posts: 18
  • Credits: 136
#135
  • Posted 6 years ago

Posted 6 years ago 2018-07-24#135

The mouse I received from you doesn't work. When not in motion, the pointer floats all over the place, making it not usable.  

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  • Meagan

  • Tomtop Rep

  • Replies:

    12466

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    1

  • Credits:

    25492

Meagan Tomtop Rep

  • Replies: 12466
  • Posts: 1
  • Credits: 25492
#136
  • Posted 6 years ago

Posted 6 years ago 2018-07-24#136

Quote :Posted 4 hours ago

The mouse I received from you doesn't work. When not in motion, the pointer floats all over the place, making it not usable.  

Dear  Customer,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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  • JulioCampos

  • junior member

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    6

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    4

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    32

JulioCampos junior member

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  • Posts: 4
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#137
  • Posted 6 years ago

Posted 6 years ago 2018-07-27#137

What percentage of noise decreases this acoustic material?  K6723 

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  • Meagan

  • Tomtop Rep

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    12466

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    25492

Meagan Tomtop Rep

  • Replies: 12466
  • Posts: 1
  • Credits: 25492
#138
  • Posted 6 years ago

Posted 6 years ago 2018-07-27#138

Quote :Posted an hour ago

What percentage of noise decreases this acoustic material?  K6723 

Dear Customer,

Up to 50%.

For more information, please check details via this link :  https://www.tomtop.com/search/k6723.html

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  • Kyliejo

  • junior member

  • Replies:

    9

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    5

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    43

Kyliejo junior member

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#139
  • Posted 6 years ago

Posted 6 years ago 2018-07-28#139

Is there a mobile holder in the package?  D5794 

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  • Meagan

  • Tomtop Rep

  • Replies:

    12466

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    1

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    25492

Meagan Tomtop Rep

  • Replies: 12466
  • Posts: 1
  • Credits: 25492
#140
  • Posted 6 years ago

Posted 6 years ago 2018-07-28#140

Quote :Posted an hour ago

Is there a mobile holder in the package?  D5794

Dear  Customer,

Here is the package list :

1 * FeiyuTech G6 Plus Gimbal

 1 * Carrying Bag 1 * 26650 Battery 

1 * Micro USB Cable 

1 * Action Camera Connector 

1 * Long Screw 

1 * 1/4" Camera Mount Screw 

1 * User Manual (English & Chinese)

Please double check it.

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