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  • wandumzi

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wandumzi junior member

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#61
  • Posted 6 years ago

Posted 6 years ago 2018-06-14#61

I have yet to receive my order AN18D25I4150-VQ04Q2. It was made 7 weeks ago. I have made another order in the past that never got here. I made another order after this one that arrived just fine. Can you shed some light on the issue?    

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  • Clewertom

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Clewertom junior member

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#62
  • Posted 6 years ago

Posted 6 years ago 2018-06-14#62

Is this product under a guarantee ? How long is it?    Y7920

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#63
  • Posted 6 years ago

Posted 6 years ago 2018-06-14#63

Quote :Posted an hour ago

I have yet to receive my order AN18D25I4150-VQ04Q2. It was made 7 weeks ago. I have made another order in the past that never got here. I made another order after this one that arrived just fine. Can you shed some light on the issue?    

Dear   Customer,

Please check updates via this link:  https://t.17track.net/en#nums=LAOBB1007614822YQHere is the latest tracking information:

2018-05-08 09:59

LAO, Laos, The item has been processed in the country of destination


If everything goes well, you will receive the item within 15-25 working days.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#64
  • Posted 6 years ago

Posted 6 years ago 2018-06-14#64

Quote :Posted 56 minutes ago

Is this product under a guarantee ? How long is it?    Y7920

Dear  Customer,

It's half a year warranty.   Please check details via this link :https://www.tomtop.com/search/y7920.html 

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  • Rethabile

  • junior member

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Rethabile junior member

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#65
  • Posted 6 years ago

Posted 6 years ago 2018-06-15#65

2000wtts inverter is sutable for 1600wtts motor K5983 

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  • Meagan

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Meagan Tomtop Rep

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#66
  • Posted 6 years ago

Posted 6 years ago 2018-06-15#66

Quote :Posted 32 minutes ago

2000wtts inverter is sutable for 1600wtts motor K5983 

Dear Customer,

It is sutable for 1600wtts.

Please check details via this link :https://www.tomtop.com/search/k5983.html

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  • NORDINE

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NORDINE junior member

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#67
  • Posted 6 years ago

Posted 6 years ago 2018-06-19#67

My order Number is BN18F11M4739-886DX3 and I wish to change the shipping address 

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  • kottvitz

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kottvitz junior member

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#68
  • Posted 6 years ago

Posted 6 years ago 2018-06-19#68

Where in the USA is this shipped from?   Item#: RM1300   

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#69
  • Posted 6 years ago

Posted 6 years ago 2018-06-19#69

Quote :Posted 56 minutes ago

My order Number is BN18F11M4739-886DX3 and I wish to change the shipping address 

Dear  Customer,

Could you please send us your shipping address to support@tomtop.com ? And then our related colleague will change shipping address for you. 

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#70
  • Posted 6 years ago

Posted 6 years ago 2018-06-19#70

Quote :Posted 53 minutes ago

Where in the USA is this shipped from?   Item#: RM1300   

Dear customer，

It's from New Jersey. 

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