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  • Baldwiner

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Baldwiner junior member

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#21
  • Posted 7 years ago

Posted 7 years ago 2018-05-28#21

Will you also pay customs duties when sending to south africa as u do with europe    D5513

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  • BUCELLE

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BUCELLE junior member

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#22
  • Posted 7 years ago

Posted 7 years ago 2018-05-28#22

My order number is Order No:AN18E15R2833-AXSR9K

Please cancel it refund the money 

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  • Meagan

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Meagan Tomtop Rep

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#23
  • Posted 7 years ago

Posted 7 years ago 2018-05-28#23

Quote :Posted an hour ago

Will you also pay customs duties when sending to south africa as u do with europe    D5513

Hello  friend,

Sorry we can not make sure there is no customs fee when sending to your country. But we will try to declare low and help you avoid the customs fee.

Please click here for more details :https://www.tomtop.com/search/d5513.html

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  • Meagan

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Meagan Tomtop Rep

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#24
  • Posted 7 years ago

Posted 7 years ago 2018-05-28#24

Quote :Posted an hour ago

My order number is Order No:AN18E15R2833-AXSR9K

Please cancel it refund the money 

Hello  friend,

That's okay. We have cancelled your order and refunded the amount to you already.

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  • Lilxtreme

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Lilxtreme junior member

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#25
  • Posted 7 years ago

Posted 7 years ago 2018-05-29#25

Why did not delivery or contact me so far please reply as soon as possible    

  • Order coad CA18D19J1200-2QSUV6

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  • Allison

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Allison junior member

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#26
  • Posted 7 years ago

Posted 7 years ago 2018-05-29#26

Do you have a idea when this order will be shipped?  

  • AN18E08N1449-9LENIV

 

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  • Andrelino

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Andrelino junior member

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#27
  • Posted 7 years ago

Posted 7 years ago 2018-05-29#27

When can I expect the delivery for the order nr. BA18E12I2412-JNY2ZT?

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  • Janael

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Janael junior member

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#28
  • Posted 7 years ago

Posted 7 years ago 2018-05-29#28

i'm still waiting for my order (No.AN18D22G4111-AGAWPX) to arrive. It has been placed over a month ago.

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  • Meagan

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Meagan Tomtop Rep

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#29
  • Posted 7 years ago

Posted 7 years ago 2018-05-29#29

Quote :Posted an hour ago

Why did not delivery or contact me so far please reply as soon as possible    

  • Order coad CA18D19J1200-2QSUV6

Hello  friend,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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Meagan Tomtop Rep

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#30
  • Posted 7 years ago

Posted 7 years ago 2018-05-29#30

Quote :Posted an hour ago

Do you have a idea when this order will be shipped?  

  • AN18E08N1449-9LENIV

Hello  friend,

Your item has been delivered on 2018-05-15. Please check updates via this link :  http://www.cn.dhl.com/zh/express/tracking.html?AWB=3652102322&brand=DHLHere are the latest updates:

2018-05-15 13:20

HARRISBURG,PA-USA, Delivered - Signed for by

If you have not received the item , please contact your local post office firstly?

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