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  • Apollo

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Apollo junior member

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#71
  • Posted 6 years ago

Posted 6 years ago 2018-07-04#71

 I have the request to cancel my order    CN18F17J0051-2PDM98

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#72
  • Posted 6 years ago

Posted 6 years ago 2018-07-04#72

Quote :Posted 2 hours ago

 I have the request to cancel my order    CN18F17J0051-2PDM98

Dear  Customer,

Your order has been cancelled, and you will receive refund within 3-5 working days. 

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  • Ragnhild

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Ragnhild junior member

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#73
  • Posted 6 years ago

Posted 6 years ago 2018-07-05#73

  • order no. AA18F26L1516-TG3RJJ   I would like to cancel my order and get a full refund  

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  • Meagan

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Meagan Tomtop Rep

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#74
  • Posted 6 years ago

Posted 6 years ago 2018-07-05#74

Quote :Posted an hour ago

  • order no. AA18F26L1516-TG3RJJ   I would like to cancel my order and get a full refund  

Dear  Customer,

Your order has been cancelled and we will refund you within 3-5 working days.

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  • boiadeiro

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boiadeiro junior member

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#75
  • Posted 6 years ago

Posted 6 years ago 2018-07-10#75

Is the Jazz style 4 string bass diy kit going to be available in the German warehouse?  I1135

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  • Meagan

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Meagan Tomtop Rep

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#76
  • Posted 6 years ago

Posted 6 years ago 2018-07-10#76

Quote :Posted 55 minutes ago

Is the Jazz style 4 string bass diy kit going to be available in the German warehouse?  I1135

Dear  Customer,

This product is temporarily out of stock in the German warehouse and it is expected that the arrival time will be temporarily uncertain.you can buy it from china .

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  • Samya

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Samya junior member

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#77
  • Posted 6 years ago

Posted 6 years ago 2018-07-11#77

I ordered this product yesterday(9/07/2018 - Spain) and  my order status is processing do you now when it will be shiped?  RM9644R-1-EU

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  • Meagan

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Meagan Tomtop Rep

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#78
  • Posted 6 years ago

Posted 6 years ago 2018-07-11#78

Quote :Posted an hour ago

I ordered this product yesterday(9/07/2018 - Spain) and  my order status is processing do you now when it will be shiped?  RM9644R-1-EU

Hello friend,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Kennethsor

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Kennethsor junior member

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#79
  • Posted 6 years ago

Posted 6 years ago 2018-07-12#79

Wondering what the status of this order is as i have not received any updates.
Order # is AN18F08R4130-R7GQSF.  

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  • Meagan

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Meagan Tomtop Rep

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#80
  • Posted 6 years ago

Posted 6 years ago 2018-07-12#80

Quote :Posted an hour ago

Wondering what the status of this order is as i have not received any updates.
Order # is AN18F08R4130-R7GQSF.  

Hello friend,

Your item has been delivered on 2018-07-05. Please check updates via this link : http://smartparcel.gotoubi.com/home

Here are the latest updates:

  • 2018-07-05 11:23【CALGARY】 DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT./CONDO MAILBOX
  • 2018-07-05 09:43【CALGARY】 ITEM OUT FOR DELIVERY

If you have not received the item , please contact your local post office firstly?

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