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  • Miriano

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Miriano junior member

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#601
  • Posted 5 years ago

Posted 5 years ago 2019-04-15#601

I can’t track my package ,please help me .

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  • AYEHAN

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AYEHAN junior member

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#602
  • Posted 5 years ago

Posted 5 years ago 2019-04-15#602

I am writing for my order since 13/03/2019,it's now getting up to one month and coming from Holland,when ican get it ?

Order number is CA19C13T3825-1EBFCX.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#603
  • Posted 5 years ago

Posted 5 years ago 2019-04-15#603

Quote :Posted 16 minutes ago

I can’t track my package ,please help me .

Dear Miriano ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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Meagan Tomtop Rep

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#604
  • Posted 5 years ago

Posted 5 years ago 2019-04-15#604

Quote :Posted 15 minutes ago

I am writing for my order since 13/03/2019,it's now getting up to one month and coming from Holland,when ican get it ?

Order number is CA19C13T3825-1EBFCX.

Dear AYEHAN ,

Can you contact the local post office with your full name and tracking number # JVGL06047542204948376741?

Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Mohau

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Mohau junior member

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#605
  • Posted 5 years ago

Posted 5 years ago 2019-04-16#605

I am checking to see when my order will be delivered.

It was ordered 10 days ago and the tracking number only reports that the order is pending.

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  • Amarildo

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Amarildo junior member

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#606
  • Posted 5 years ago

Posted 5 years ago 2019-04-16#606

Please let me know the status of my order BN19D08O4144-JBZWBB .

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  • Konstantino

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Konstantino junior member

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#607
  • Posted 5 years ago

Posted 5 years ago 2019-04-16#607

Just checking in to see if my purchase is on the way.

I bought this item a week ago.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#608
  • Posted 5 years ago

Posted 5 years ago 2019-04-17#608

Quote :Posted 21 hours ago

Please let me know the status of my order BN19D08O4144-JBZWBB .

Hello Amarildo ,

Please check updates via this link:https://t.17track.net/en#nums=LT536796103CN

Here is the latest tracking information:

2019-04-14 11:56

Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

2019-04-14 11:56

CHINA, SHENZHEN EMS, Processed Through Facility

If everything goes well, you will receive the item within 15-25 working days.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#609
  • Posted 5 years ago

Posted 5 years ago 2019-04-17#609

Quote :Posted 21 hours ago

Just checking in to see if my purchase is on the way.

I bought this item a week ago.

Dear Konstantino,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#610
  • Posted 5 years ago

Posted 5 years ago 2019-04-17#610

Quote :Posted 21 hours ago

I am checking to see when my order will be delivered.

It was ordered 10 days ago and the tracking number only reports that the order is pending.

Dear  Mohau ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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