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Forum Home > Help Center > Frequently asked questions about payment

  • Votary

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Votary junior member

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#511
  • Posted 5 years ago

Posted 5 years ago 2019-03-20#511

Hola buenos días.

Cuando recibiré mi pedido? No tengo ninguna noticia de mí envío

Por favor me pueden informar sobre el estado de mi pedido

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  • Meagan

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#512
  • Posted 5 years ago

Posted 5 years ago 2019-03-20#512

Quote :Posted 16 minutes ago

We order herewith the following item.

Please send us your order confirmation incl. your fastest delivery date.

Dear AYEHAN ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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#513
  • Posted 5 years ago

Posted 5 years ago 2019-03-20#513

Quote :Posted 16 minutes ago

I want to ask about my order No.AA19C11P4214-EUSRVG .

Hello Josinaide ,

Please check updates via this link:https://t.17track.net/en#nums=CM511134965DE

Here is the latest tracking information:

2019-03-18 13:12

The shipment has arrived in the destination country

Can you contact the local post office with your full name and tracking number #CM511134965DE?

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  • Meagan

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#514
  • Posted 5 years ago

Posted 5 years ago 2019-03-20#514

Quote :Posted 18 minutes ago

Hola buenos días.

Cuando recibiré mi pedido? No tengo ninguna noticia de mí envío

Por favor me pueden informar sobre el estado de mi pedido

Estimado Votary,

Podría enviar un correo electrónico a support@tomtop.com con el número de pedido? Y luego le daremos una solución razonable.

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  • kartikey

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kartikey junior member

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#515
  • Posted 5 years ago

Posted 5 years ago 2019-03-21#515

Payment on delivery does not exist？

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  • Tonton

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Tonton

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#516
  • Posted 5 years ago

Posted 5 years ago 2019-03-21#516

I am from pakistan is there is option of cash on dilevery?

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  • Deghislage

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Deghislage junior member

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#517
  • Posted 5 years ago

Posted 5 years ago 2019-03-21#517

Que talla vienen siendo estos cascos talla M o L ?  Y9002B-R-L

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  • Bowen

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Bowen junior member

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#518
  • Posted 5 years ago

Posted 5 years ago 2019-03-21#518

Can it handle samsung galaxy note 9 ?  D5342B

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  • Meagan

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#519
  • Posted 5 years ago

Posted 5 years ago 2019-03-21#519

Quote :Posted 9 minutes ago

Payment on delivery does not exist？

Dear kartikey  ,

Sorry ,we do not accept cash on delivery .

We  accept paypal and credit card payment.

For more payment questions, you can refer to this link：https://www.tomtop.com/help/how-to-pay.html

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  • Meagan

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#520
  • Posted 5 years ago

Posted 5 years ago 2019-03-21#520

Quote :Posted 9 minutes ago

I am from pakistan is there is option of cash on dilevery?

Dear Tonton ,

Sorry ,we do not accept cash on delivery .

We  accept paypal and credit card payment.

For more payment questions, you can refer to this link：https://www.tomtop.com/help/how-to-pay.html

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