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  • Deghislage

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Deghislage junior member

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#491
  • Posted 5 years ago

Posted 5 years ago 2019-03-13#491

As requested in the chat. I want to cancel the order AA19C11P4052-1Z17SQ.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#492
  • Posted 5 years ago

Posted 5 years ago 2019-03-13#492

Quote :Posted a minute ago

As requested in the chat. I want to cancel the order AA19C11P4052-1Z17SQ.

Dear  Deghislage ,

We've paused your order in our system. Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • JosephFem

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JosephFem junior member

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#493
  • Posted 5 years ago

Posted 5 years ago 2019-03-14#493

Please can you give me an update on order BN19B15N1540-4K4496.

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  • bensta

  • junior member

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bensta junior member

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#494
  • Posted 5 years ago

Posted 5 years ago 2019-03-14#494

I’m inquiring about a product that was ordered on 2019-2-11.

To date, I have yet to see an update on the package.

I have been patiently waiting.

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  • JOHANA

  • junior member

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JOHANA junior member

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#495
  • Posted 5 years ago

Posted 5 years ago 2019-03-14#495

Bonjour je n'ai toujours pas reçu le produit commander sur votre site , et je n'arrive pas à suivre le colis sur le lien.

J'espère avoir une réponse de votre part rapidement.

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  • Kinxm010

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Kinxm010 junior member

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#496
  • Posted 5 years ago

Posted 5 years ago 2019-03-14#496

Leider weiß ich nicht auf welcher Webseite ich denn Lieferstatus der Bestellung AA19B26P3210-GI85V4 abrufen kann.

Bitte geben sie mir hier einige weitere Informationen.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#497
  • Posted 5 years ago

Posted 5 years ago 2019-03-14#497

Quote :Posted 3 minutes ago

Please can you give me an update on order BN19B15N1540-4K4496.

Hello JosephFem ,

Please check updates via this link:https://t.17track.net/en#nums=JVGL06047542537762507433

Here is the latest tracking information:

2019-02-26 00:16

Departure from the international sorting center

2019-02-26 00:15

Sorted at the sorting center

Because the international shipping would take longer time. Please wait patiently.

We sincerely hope that you can receive it asap.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#498
  • Posted 5 years ago

Posted 5 years ago 2019-03-14#498

Quote :Posted 6 minutes ago

I’m inquiring about a product that was ordered on 2019-2-11.

To date, I have yet to see an update on the package.

I have been patiently waiting.

Dear  bensta ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#499
  • Posted 5 years ago

Posted 5 years ago 2019-03-14#499

Quote :Posted 7 minutes ago

Bonjour je n'ai toujours pas reçu le produit commander sur votre site , et je n'arrive pas à suivre le colis sur le lien.

J'espère avoir une réponse de votre part rapidement.

Chère JOHANA,

Pourriez-vous s'il vous plaît envoyer un email à support@tomtop.com avec le numéro de commande?

Et ensuite nous vous donnerons une solution raisonnable.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#500
  • Posted 5 years ago

Posted 5 years ago 2019-03-14#500

Quote :Posted 7 minutes ago

Leider weiß ich nicht auf welcher Webseite ich denn Lieferstatus der Bestellung AA19B26P3210-GI85V4 abrufen kann.

Bitte geben sie mir hier einige weitere Informationen.

Hallo Kinxm010,

Bitte überprüfen Sie die Updates über diesen Link:https://t.17track.net/en#nums=LAOPH0007529851YQ

Hier sind die neuesten Tracking-Informationen:

2019-03-09 20:33

PH, Der Artikel wurde im Bestimmungsland bearbeitet

2019-03-03 16:28

PH, Versand erfolgte vom Flughafen

Wenn alles gut geht, erhalten Sie den Artikel innerhalb von 4-7 Werktagen.

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