Forum Home > Help Center > Frequently asked questions about payment
  • ThomasSkino

  • junior member
  • Replies:

    6
  • Posts:

    6
  • Credits:

    42

ThomasSkino junior member

  • Replies: 6
  • Posts: 6
  • Credits: 42
#11
  • Posted 3 years ago

Posted 3 years ago 2018-05-22#11

Do you accept  paypal  ?  i wanna a phone. 

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#12
  • Posted 3 years ago

Posted 3 years ago 2018-05-22#12

Quote :Posted 36 minutes ago(Being review)

Do you accept  paypal  ?  i wanna a phone. 

Hello  ThomasSkino,

You could finish payment by paypal. 

share to:

  • Bonolo

  • junior member
  • Replies:

    10
  • Posts:

    8
  • Credits:

    60

Bonolo junior member

  • Replies: 10
  • Posts: 8
  • Credits: 60
#13
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#13

BA18D17R5118-3DUASM Order did not arrive

share to:

  • Danielle

  • junior member
  • Replies:

    6
  • Posts:

    4
  • Credits:

    32

Danielle junior member

  • Replies: 6
  • Posts: 4
  • Credits: 32
#14
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#14

today I received my order AA18E09L5115-1IW1RX with Visuo drone. Unfortunatelly the RC transmitter has broken the battery door, take look at the photos - it looks like it's melted, not cracked.

share to:

  • LiRui

  • junior member
  • Replies:

    6
  • Posts:

    5
  • Credits:

    37

LiRui junior member

  • Replies: 6
  • Posts: 5
  • Credits: 37
#15
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#15

 I would like to cancel the order, have you received it?  
  • BN18E19P0816-8UUI49
 

share to:

  • Metayer

  • junior member
  • Replies:

    5
  • Posts:

    5
  • Credits:

    35

Metayer junior member

  • Replies: 5
  • Posts: 5
  • Credits: 35
#16
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#16

Is this item K2129 in stock ? 

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#17
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#17

Quote :Posted 2 hours ago

BA18D17R5118-3DUASM Order did not arrive

Hello friend,

Please check updates via this link:  https://ecommerceportal.dhl.com/track/?ref=RX618343271DE

Here is the latest tracking information:

Successfully deliveredWed, May 02 at 09:00 AMLT710133770830, Germany

If you have not received the item, please contact your local post office firstly.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#18
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#18

Quote :Posted 2 hours ago

today I received my order AA18E09L5115-1IW1RX with Visuo drone. Unfortunatelly the RC transmitter has broken the battery door, take look at the photos - it looks like it's melted, not cracked.

Hello  friend,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#19
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#19

Quote :Posted 2 hours ago

 I would like to cancel the order, have you received it?  
  • BN18E19P0816-8UUI49
 

Hello  friend.

That's okay. We have cancelled order and refunded the full amount to you. Please double check it.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#20
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#20

Quote :Posted 2 hours ago

Is this item K2129 in stock ? 

Hello friend,

Sorry, he item is out of stock now.

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals