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  • Javierbay

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Javierbay junior member

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#1371
  • Posted a year ago

Posted a year ago 2023-09-05#1371

AA23I03Q3723-CXQLYW，please do not ship the order,I had to cancel the order. Because my Klarna account doesn't work.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1372
  • Posted a year ago

Posted a year ago 2023-09-05#1372

Quote :Posted 9 minutes ago

AA23I03Q3723-CXQLYW，please do not ship the order,I had to cancel the order. Because my Klarna account doesn't work.

Dear Javierbay ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Bettina

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Bettina junior member

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#1373
  • Posted a year ago

Posted a year ago 2023-09-07#1373

Does this come with the adjustable stand shown in pictures ? OS6690AU 

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  • Meagan

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Meagan Tomtop Rep

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#1374
  • Posted a year ago

Posted a year ago 2023-09-07#1374

Quote :Posted 7 minutes ago

Does this come with the adjustable stand shown in pictures ? OS6690AU 

DearBettina, 

It comes with adjustable lift stand.

For more information see this link:https://www.tomtop.com/p-os6690eu.html

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  • Jeremi

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Jeremi junior member

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#1375
  • Posted a year ago

Posted a year ago 2023-09-08#1375

Order AA23I02K1246-BCW9MT,I want to know when my package will arrive?

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  • Meagan

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Meagan Tomtop Rep

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#1376
  • Posted a year ago

Posted a year ago 2023-09-08#1376

Quote :Posted 5 minutes ago

Order AA23I02K1246-BCW9MT,I want to know when my package will arrive?

Hello Jeremi ,

Please check updates via this link:https://t.17track.net/en#nums=YT2324521266047513

Here is the latest tracking information:

2023-09-07 06:10

Shipment has been classified in the Logistics Centre

2023-09-06 17:01

Your shipment has been received at the point of origin

Because the international shipping would take longer time. Please wait patiently.

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  • Ginny

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Ginny junior member

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#1377
  • Posted a year ago

Posted a year ago 2023-09-11#1377

My article BA23H05M5003-EGXYVB haven't arrived yet,when is expected to arrive？

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  • Meagan

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Meagan Tomtop Rep

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#1378
  • Posted a year ago

Posted a year ago 2023-09-11#1378

Quote :Posted 6 minutes ago

My article BA23H05M5003-EGXYVB haven't arrived yet,when is expected to arrive？

Hello Ginny,

Please check updates via this link:https://t.17track.net/en#nums=YT2322721266030207

Here is the latest tracking information:

2023-08-30 22:45

BUDAPEST,BUDAPEST,HU, Delivered to local carrier

2023-08-29 22:45

BUDAPEST,BUDAPEST,HU, Departed from facility

Can you contact the local GLS with your full name and tracking number # YT2322721266030207 ?

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  • Forbes

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Forbes junior member

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#1379
  • Posted a year ago

Posted a year ago 2023-09-15#1379

I would like to know why my order after having passed the customs checks at Milan Airport.

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  • Meagan

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Meagan Tomtop Rep

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#1380
  • Posted a year ago

Posted a year ago 2023-09-15#1380

Quote :Posted 2 minutes ago

I would like to know why my order after having passed the customs checks at Milan Airport.

Dear Forbes，

Could you please inform us your order number ? And then we will give you a reasonable solution.

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