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  • narciso

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narciso junior member

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#1351
  • Posted a year ago

Posted a year ago 2023-08-04#1351

Unfortunately I haven't received the item.Could you please advise how could this be resolved?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1352
  • Posted a year ago

Posted a year ago 2023-08-04#1352

Quote :Posted 5 minutes ago

Unfortunately I haven't received the item.Could you please advise how could this be resolved?

Dear narciso,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Josilene

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Josilene junior member

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#1353
  • Posted a year ago

Posted a year ago 2023-08-07#1353

AA23H06S2407-URNSBU,is it possible to change the address for this order?

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  • Meagan

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Meagan Tomtop Rep

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#1354
  • Posted a year ago

Posted a year ago 2023-08-07#1354

Quote :Posted 11 minutes ago

AA23H06S2407-URNSBU,is it possible to change the address for this order?

Dear Josilene,

Could you please inform us your order address  ? And then we will give you a reasonable solution.

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  • Melva

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Melva junior member

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#1355
  • Posted a year ago

Posted a year ago 2023-08-09#1355

Renently I bought 3 items from you but sadly one is missing hasn't arrived yet，order Number: AN23G05V0050-7F4UBJ.

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  • Meagan

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Meagan Tomtop Rep

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#1356
  • Posted a year ago

Posted a year ago 2023-08-09#1356

Quote :Posted 11 minutes ago

Renently I bought 3 items from you but sadly one is missing hasn't arrived yet，order Number: AN23G05V0050-7F4UBJ.

Hello Melva ,

Please check updates via this link:https://t.17track.net/en#nums=SY15056830054

Here is the latest tracking information:

2023-07-24 09:51

Ireland, Arrived at Facility

2023-07-21 17:53

Ireland, Arrived at Destination Country Airport

If everything goes well, you will receive the item within 15-25 working days.

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  • Richardlarma

  • junior member

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Richardlarma junior member

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#1357
  • Posted a year ago

Posted a year ago 2023-08-14#1357

Can you check for order status please and confirm the expedition?

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  • Meagan

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Meagan Tomtop Rep

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#1358
  • Posted a year ago

Posted a year ago 2023-08-14#1358

Quote :Posted 6 minutes ago

Can you check for order status please and confirm the expedition?

Dear Richardlarma,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • JakDelax

  • junior member

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JakDelax junior member

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#1359
  • Posted a year ago

Posted a year ago 2023-08-18#1359

Je me demande si les roues sont en plastique ou en aluminium？ RTXSW-SM26B-EU

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  • Meagan

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Meagan Tomtop Rep

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#1360
  • Posted a year ago

Posted a year ago 2023-08-18#1360

Quote :Posted 22 minutes ago

Je me demande si les roues sont en plastique ou en aluminium？ RTXSW-SM26B-EU

Cher JakDelax, 

Matériau : alliage d'aluminium 6061.

Pour plus d'informations, voir ce lien:https://www.tomtop.com/p-rtxsw-sm26b-eu.html

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