Frequently asked questions about order 2598 - Help Center

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Meagan
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#111

Posted 5 years ago

Quote :Posted a day ago
So i received my xk k100 falcon and it is defective something is sticking in the motor or gearing! There is no damage to none of the teeth on the motor gear or main gear but it will spin to a certain point and stop spinning gets stuck this is a mystery to me since there is no gear damage can you send me a replacement?
Hello Casey Moser,
Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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abonga
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#112

Posted 5 years ago

Could you please inform me when would I receive the merchandise I ordered?

order#AN18E16A3903-YDRGE9

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Tlek
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#113

Posted 5 years ago

Can you tell me when will arrive my item BN18D30T0205DYPY6K

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Mcbrava
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#114

Posted 5 years ago

O Pedido CN17L04O5047-AEZ073 chegou faltando um item:

Korg CM-200 Contact Microphone.

O que fazer para reenviarem o item?

Agradeço,

Marco Brava.

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Meagan
Tomtop Rep
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#115

Posted 5 years ago

Quote :Posted 6 hours ago
O Pedido CN17L04O5047-AEZ073 chegou faltando um item:
Korg CM-200 Contact Microphone.
O que fazer para reenviarem o item?
Agradeço,
Marco Brava.
Olá amigo,
Poderia, por favor, tirar fotos para os detalhes do pacote e enviá-las para support@tomtop.com? Em seguida, confirmaremos os detalhes com o colega relacionado e forneceremos uma solução razoável.

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