Frequently asked questions about order 2598 - Help Center

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Meagan
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#101

Posted 6 years ago

Quote :Posted 13 hours ago(Being review)
BN18D16T0949-XRIRKC news?

Hello Antonio ,

Please check updates via this link: https://t.17track.net/en#nums=UG572148849CN

Here is the latest tracking information:

2018-04-20 18:41

Fujian Xiamen Receiving and forwarding center, has left, the next station processing center

If everything goes well, you will receive the item within 15-25 working days.

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hedi07
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#102

Posted 6 years ago

Hi,this order CA18D23N5808-K050CK 15 days ago,I paid this.Its to long processing time.I will refund.

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Meagan
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#103

Posted 6 years ago

Quote :Posted 3 hours ago(Being review)
Hi,this order CA18D23N5808-K050CK 15 days ago,I paid this.Its to long processing time.I will refund.
Hello friend,
I've confirmed details with related colleague, we will send it out within 24 hours. Could you kindly wait dew days ?

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nnogueiraeequipe
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#104

Posted 6 years ago

Olá Boa tarde minha mercadoria não foi entregue.gostaria do reembolso ou reenvio da minha mercadoria.

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WinderD
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#105

Posted 6 years ago

I made a purchase, I opted for and I paid for the EMS freight, but the product was sent via registered simple. How do I proceed to receive a refund of the amount paid ?

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Meagan
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#106

Posted 6 years ago

Quote :Posted 9 hours ago
Olá Boa tarde minha mercadoria não foi entregue.gostaria do reembolso ou reenvio da minha mercadoria.

Olá amigo,

Você poderia enviar um email para support@tomtop.com com o número do pedido? E então nós lhe daremos uma solução razoável.

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Meagan
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#107

Posted 6 years ago

Quote :Posted an hour ago
I made a purchase, I opted for and I paid for the EMS freight, but the product was sent via registered simple. How do I proceed to receive a refund of the amount paid ?
Hello WinderD,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Deepak Singh3783539
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#108

Posted 6 years ago

Please refund my tomtop point for order cancellation

Order no.-CN18E07R5340-I5ZGXY

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Meagan
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#109

Posted 6 years ago

Quote :Posted 6 hours ago
Please refund my tomtop point for order cancellation
Order no.-CN18E07R5340-I5ZGXY
Hello friend,
We didn't receive your payment according to the feedback from our financial department. Please check details with your bank firstly.

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Casey Moser
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#110

Posted 5 years ago

So i received my xk k100 falcon and it is defective something is sticking in the motor or gearing! There is no damage to none of the teeth on the motor gear or main gear but it will spin to a certain point and stop spinning gets stuck this is a mystery to me since there is no gear damage can you send me a replacement?

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