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  • Paul W Turner.Sr

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Paul W Turner.Sr junior member

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#51
  • Posted 6 years ago

Posted 6 years ago 2017-12-03#51

I purchased 2 KKMOON cameras from you and been trying to get a detailed manual on how to set up the email notifications in English that’s why I’m giving you such a low rating. It would be nice to get some help from you on this issue. Thank you.Like the first reply. I did not receive a CD with the cameras. I took the time and looked in both boxes and no CD just quick setup guides. Please send me the CD at
Paul Turner 
755 14 1/2 st
Barron,WI
53812
Thank you.
Order # AA17j1404103-GGZC5Q
I’m still waiting for a response on weather you are going to send me a CD on the manual for the cameras I purchased from you that I did not receive with them. 
KKMOON Ip camera
Mod# 809
Sku-s435-us
P/n:tp-c537t
Order#AA17j1404103-GGZC5Q
Send to
Paul Turner
755 14 1/2 st
Barron,WI
54812
I’m still rating you at the lowest rate possible. I’ve been waiting for about a month for a response to weather I’m being sent the CD on all the features of the camera that was supposed to come with the package but did not. Thank you.

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  • Paul W Turner.Sr

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Paul W Turner.Sr junior member

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#52
  • Posted 6 years ago

Posted 6 years ago 2017-12-03#52

I purchased 2 KKMOON cameras from you and been trying to get a detailed manual on how to set up the email notifications in English that’s why I’m giving you such a low rating. It would be nice to get some help from you on this issue. Thank you.Like the first reply. I did not receive a CD with the cameras. I took the time and looked in both boxes and no CD just quick setup guides. Please send me the CD at
Paul Turner 
755 14 1/2 st
Barron,WI
53812
Thank you.
Order # AA17j1404103-GGZC5Q
I’m still waiting for a response on weather you are going to send me a CD on the manual for the cameras I purchased from you that I did not receive with them. 
KKMOON Ip camera
Mod# 809
Sku-s435-us
P/n:tp-c537t
Order#AA17j1404103-GGZC5Q
Send to
Paul Turner
755 14 1/2 st
Barron,WI
54812
I’m still rating you at the lowest rate possible. I’ve been waiting for about a month for a response to weather I’m being sent the CD on all the features of the camera that was supposed to come with the package but did not. Thank you.

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  • bankin.sergey

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bankin.sergey junior member

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#53
  • Posted 6 years ago

Posted 6 years ago 2017-12-03#53

Не могу отправить видео для подтверждения неисправности полученного товара. Только фото.

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  • dpkarimi

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dpkarimi junior member

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#54
  • Posted 6 years ago

Posted 6 years ago 2017-12-03#54

The search bar disappears when you start typing. 

Motorola G4 plus. Android 7.

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  • Cobra302

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Cobra302 junior member

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#55
  • Posted 6 years ago

Posted 6 years ago 2017-12-05#55

Why can’t the app automatically change currency based on my location? I change currency but when I log back on it goes back to US dollars

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  • dhuns77

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dhuns77 junior member

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#56
  • Posted 6 years ago

Posted 6 years ago 2017-12-07#56

BN17J09A0407-NLYIFW is my order number. I purchase rc car it's not working. the controller and receiver doesn't connect. please suggest. I know am writing to you here cause I didn't get any response from other emails I wrote.

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  • Bruno Machado

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Bruno Machado junior member

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#57
  • Posted 6 years ago

Posted 6 years ago 2017-12-07#57

Eu estou desapontado com TOMTOP porque comprei há 3 meses e nem rastrear meu pedido consigo, só aparece erro na pesquisa.

Percebo que ficarei com prejuízo...

Estou realmente desapontado.

E não há nenhum suporte em português, infelizmente.

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  • Benyakhlef Ahmed

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Benyakhlef Ahmed junior member

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#58
  • Posted 6 years ago

Posted 6 years ago 2017-12-07#58

Bonjour 

Qu'advient-il de ma commande  numero CA17K29A0335-JT6QCP

 du 29 novembre 2017 svp
Cordialement.

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  • TOMTOP APP

  • Tomtop Rep
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TOMTOP APP Tomtop Rep

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#59
  • Posted 6 years ago

Posted 6 years ago 2017-12-08#59

Quote :Posted 10 days ago

Hi TomTop Develop Team, 

Please add Hebrew language and the Israely currency ₪

Thanks

Dear Customer, Thank you for your feedback. We have received your advice and we will add more language support in future. We thank you for your feedback. Constructive comments from customers like you go a long way in helping TOMTOP to serve you better.

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  • TOMTOP APP

  • Tomtop Rep
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TOMTOP APP Tomtop Rep

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#60
  • Posted 6 years ago

Posted 6 years ago 2017-12-08#60

Quote :Posted 10 days ago

The app is not bad, and I also bought something I need on it. But I do hope the experience will be better, sometimes , it may seem a little slow, especially on  the Black Friday.

Thank you for your feedback. Your issue has been duly noted and we have already begun the process of rectifying the issue to give you a better shopping experience with us. We thank you for your feedback. Constructive comments from customers like you go a long way in helping TOMTOP to serve you better.

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