HOW TO PAY 22 - Help Center

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Meagan
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#11

Posted 5 years ago

Quote :Posted 2 hours ago
I placed order, i'm not sure whether you receive my payment. Please check it.
Hello friend,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Meagan
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#12

Posted 5 years ago

Quote :Posted 2 hours ago
When will i receive confirmation email ?
Hello friend,
Could you please tell us your order number firstly ?

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Meagan
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#13

Posted 5 years ago

Quote :Posted 2 hours ago
My back has decrease the amount, when will you send my order
Hello friend,
We will confirm with financial department and give you a reply soon.

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Bomber
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#14

Posted 5 years ago

I would like to know if it is possible to save the video stream on the p.c.(windows) network possibly from the web interface or through a cms software. S1595

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Mark Futter
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#15

Posted 5 years ago

AN18E17E1613-FN818U
why my order is stuck on "Processings" since 2018-05-17 ?

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Meagan
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#16

Posted 5 years ago

Quote :Posted an hour ago
I would like to know if it is possible to save the video stream on the p.c.(windows) network possibly from the web interface or through a cms software. S1595
Hello friend,
It supports 24-hour circulatory non-stop remote monitoring.But if you want to record, you need to insert the TF card into the camera slot. It doesn't have cloud function. Please check this link for details: https://www.tomtop.com/search/s1595.html

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Meagan
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#17

Posted 5 years ago

Quote :Posted 40 minutes ago
AN18E17E1613-FN818U
why my order is stuck on "Processings" since 2018-05-17 ?
Hello friend,
As your item is hot seller, it takes longer time to process.
I've confirmed with related colleague, we will send it out within 48 hours.

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Yentsai
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#18

Posted 5 years ago

Hello, I still have not received my order.Order :AN18D26G4318-KT33F0

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BUCELLE
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#19

Posted 5 years ago

I HAVE WAITED ONE MONTH FOR MY ORDER AND I HAVE NOT REECIEVED IT AND NOW I DEMAND A REFUND PLEASE AND DO NOT TELL ME ME TO WAIT YP TO 15 DAYS AND NI HAVE BEEN WAITING LONG ENOUGH

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RogerMissouri
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#20

Posted 5 years ago

I placed an order wii remote, while placing order the delivery day was 10 to 15, it should have been delivered now. The tracking provided is not much useful either, see below is order detail

Order Information:

Order number: AN18C30H2306-JXU2R8

Parcel number: 71771552

Order date: 2018-03-30

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