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  • billiemaz

  • junior member

  • Replies:

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    33

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    201

billiemaz junior member

  • Replies: 18
  • Posts: 33
  • Credits: 201
#61
  • Posted 6 years ago

Posted 6 years ago 2018-05-25#61

I need more PIR Sensor, and Door Sensor , is it possible to have ? Also , PIR water sensor ..  S1204

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  • Jeanell

  • junior member

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    10

  • Posts:

    9

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    65

Jeanell junior member

  • Replies: 10
  • Posts: 9
  • Credits: 65
#62
  • Posted 6 years ago

Posted 6 years ago 2018-05-25#62

I've ordered lot-of items, but this package Doesn't arrived yet.   No.AN17K11U5004-61EX59 

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  • jesscee

  • junior member

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    26

jesscee junior member

  • Replies: 8
  • Posts: 2
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#63
  • Posted 6 years ago

Posted 6 years ago 2018-05-25#63

I have ordered a wifi extender AN18E09S3725-KCGV92. It arrived today. I have a problem with it. I do all the steps of the instructions. 

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  • Meagan

  • Tomtop Rep

  • Replies:

    12650

  • Posts:

    1

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    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#64
  • Posted 6 years ago

Posted 6 years ago 2018-05-25#64

Quote :Posted 31 minutes ago

I need more PIR Sensor, and Door Sensor , is it possible to have ? Also , PIR water sensor ..  S1204

Hello  friend,

Yes, you can add more sensor to a main system. 

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  • Meagan

  • Tomtop Rep

  • Replies:

    12650

  • Posts:

    1

  • Credits:

    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#65
  • Posted 6 years ago

Posted 6 years ago 2018-05-25#65

Quote :Posted 16 minutes ago

I've ordered lot-of items, but this package Doesn't arrived yet.   No.AN17K11U5004-61EX59 

Hello  friend,

Can you contact the local post office with your full name and tracking number #RX595549902DE ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Meagan

  • Tomtop Rep

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    12650

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    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#66
  • Posted 6 years ago

Posted 6 years ago 2018-05-25#66

Quote :Posted 10 minutes ago

I have ordered a wifi extender AN18E09S3725-KCGV92. It arrived today. I have a problem with it. I do all the steps of the instructions. 

Hello  friend,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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  • Semirames

  • junior member

  • Replies:

    3

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    5

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    31

Semirames junior member

  • Replies: 3
  • Posts: 5
  • Credits: 31
#67
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#67

Please change shipping address for me

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  • Svetlana

  • junior member

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    3

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    3

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    21

Svetlana junior member

  • Replies: 3
  • Posts: 3
  • Credits: 21
#68
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#68

  • Order Number: AN18E12K2920-QSCITX 
  • arrived , but is damaged and does not work , do you have a solution for this.

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  • Meagan

  • Tomtop Rep

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    12650

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    1

  • Credits:

    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#69
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#69

Quote :Posted an hour ago

  • Order Number: AN18E12K2920-QSCITX 
  • arrived , but is damaged and does not work , do you have a solution for this.

Hello  friend,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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  • Meagan

  • Tomtop Rep

  • Replies:

    12650

  • Posts:

    1

  • Credits:

    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#70
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#70

Quote :Posted an hour ago

Please change shipping address for me

Hello  friend,

Could you please send email to support@tomtop.com with order number and shipping address ? And then we will correct the address in our system for you soon.

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