Forum Home > Help Center > Not received my order yet
  • Meagan

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#901
  • Posted 5 years ago

Posted 5 years ago 2019-05-23#901

Quote :Posted 5 minutes ago

I just placed an order and used the wrong address for it to be mailed to. 

My order number is BA19E22Q4446-9MN6WN

Can you please help me ?

Dear LAMBOTTE ,

Could you please send email to support@tomtop.com with correct address ? And then we will give you a reasonable solution.

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  • Lilxtreme

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Lilxtreme junior member

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#902
  • Posted 5 years ago

Posted 5 years ago 2019-05-26#902

Why haven't i received my order yet ?

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  • Meagan

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#903
  • Posted 5 years ago

Posted 5 years ago 2019-05-26#903

Quote :Posted 5 minutes ago

Why haven't i received my order yet ?

Dear Lilxtreme ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Studio

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Studio junior member

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#904
  • Posted 5 years ago

Posted 5 years ago 2019-05-29#904

Until now I have not got the items I bought, it has been more than 1 month.

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  • Meagan

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Meagan Tomtop Rep

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#905
  • Posted 5 years ago

Posted 5 years ago 2019-05-29#905

Quote :Posted 5 minutes ago

Until now I have not got the items I bought, it has been more than 1 month.

Dear Studio ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Bettina

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Bettina junior member

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#906
  • Posted 5 years ago

Posted 5 years ago 2019-05-31#906

I ordered the lights as a guest.  How do I check on the delivery of my order?

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  • Meagan

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Meagan Tomtop Rep

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#907
  • Posted 5 years ago

Posted 5 years ago 2019-05-31#907

Quote :Posted 8 minutes ago

I ordered the lights as a guest.  How do I check on the delivery of my order?

Dear Bettina ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Desmond

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Desmond junior member

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#908
  • Posted 5 years ago

Posted 5 years ago 2019-06-03#908

The address is to my parents house it is an order for my Dad please change it for me .

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  • Meagan

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#909
  • Posted 5 years ago

Posted 5 years ago 2019-06-03#909

Quote :Posted 5 minutes ago

The address is to my parents house it is an order for my Dad please change it for me .

Dear Desmond ,

Could you please send email to support@tomtop.com with order number and correct address ? And then we will give you a reasonable solution.

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  • franceschi

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franceschi junior member

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#910
  • Posted 5 years ago

Posted 5 years ago 2019-06-05#910

I am inquiring about the status of my order AA19E25V3804-8E4K8K.

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