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Forum Home > Help Center > Not reveived my order yet

  • Rassel

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Rassel junior member

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#851
  • Posted 5 years ago

Posted 5 years ago 2019-04-17#851

With reference to the above order for item good hunter Pinpointer metal detector.

Please could you advice me as to a delivery date or an update on its where abouts in the system .

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  • Andrelino

  • junior member

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Andrelino junior member

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#852
  • Posted 5 years ago

Posted 5 years ago 2019-04-17#852

I would like to cancel my order ：AA19D15H0727-U1F2LT .

This item is not compatibel with my grinder and I will not be able to use it!

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#853
  • Posted 5 years ago

Posted 5 years ago 2019-04-17#853

Quote :Posted 17 minutes ago

With reference to the above order for item good hunter Pinpointer metal detector.

Please could you advice me as to a delivery date or an update on its where abouts in the system .

Dear Rassel ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#854
  • Posted 5 years ago

Posted 5 years ago 2019-04-17#854

Quote :Posted 17 minutes ago

I would like to cancel my order ：AA19D15H0727-U1F2LT .

This item is not compatibel with my grinder and I will not be able to use it!

Dear Andrelino ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Snow

  • junior member

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Snow junior member

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#855
  • Posted 5 years ago

Posted 5 years ago 2019-04-18#855

I would like to cancel this order please, the shipping is to slow .

Order Number: No.AA19D18G3442-WWL2MM .

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  • Debbie

  • junior member

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Debbie junior member

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#856
  • Posted 5 years ago

Posted 5 years ago 2019-04-18#856

Hi I ordered an inflatable rooster costume on the 9th and payed for fast delivery and it’s still not arrived yet .

And in the tracking department it says item not found I am needing this item by Sunday .

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#857
  • Posted 5 years ago

Posted 5 years ago 2019-04-18#857

Quote :Posted 5 minutes ago

I would like to cancel this order please, the shipping is to slow .

Order Number: No.AA19D18G3442-WWL2MM .

Dear Snow,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12194
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#858
  • Posted 5 years ago

Posted 5 years ago 2019-04-18#858

Quote :Posted 5 minutes ago

Hi I ordered an inflatable rooster costume on the 9th and payed for fast delivery and it’s still not arrived yet .

And in the tracking department it says item not found I am needing this item by Sunday .

Dear Debbie ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • sharon

  • junior member

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sharon junior member

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#859
  • Posted 5 years ago

Posted 5 years ago 2019-04-22#859

AN19D21S3736-3GHMPB Sorry, there was an error on this order. 

The ship-to address is not current.

It was due to my son's paypal being used.

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  • Miriano

  • junior member

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Miriano junior member

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#860
  • Posted 5 years ago

Posted 5 years ago 2019-04-22#860

6 weeks ago I ordered a lamp from you and paid for it.

Unfortunately no delivery has reached me yet.

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