Forum Home > Help Center > Not reveived my order yet
  • Meagan

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Meagan Tomtop Rep

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#721
  • Posted 6 years ago

Posted 6 years ago 2019-03-03#721

Quote :Posted 10 minutes ago

Which time Will i receive it?

Dear Aidan ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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#722
  • Posted 6 years ago

Posted 6 years ago 2019-03-03#722

Quote :Posted 9 minutes ago

No recibo mi pedido y los mensajes que recibo son ingles y no entiendo nada. BN19B17S5718-Q1GMZG

Hola geilson

Por favor revise las actualizaciones a través de este enlace:https://t.17track.net/en#nums=RV801831845CN

Aquí está la última información de seguimiento:

2019-02-28 22:13

Al salir de la oficina de cambio, el envío ha salido del centro de logística internacional de origen y está en camino a su destino.

2019-02-27 20:37

En la oficina de cambio, el envío ha llegado al centro logístico internacional de origen.

Si todo va bien, recibirá el artículo dentro de los 15-25 días hábiles.

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  • Votary

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Votary junior member

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#723
  • Posted 6 years ago

Posted 6 years ago 2019-03-05#723

Hello. Unfortunately, I have not yet got it yet. what to do about it ?

I expect your suggestion to have a beautiful day.

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  • Josinaide

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Josinaide junior member

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#724
  • Posted 6 years ago

Posted 6 years ago 2019-03-05#724

Still i didnot receive my product .

What is happening

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  • Sayra

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Sayra junior member

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#725
  • Posted 6 years ago

Posted 6 years ago 2019-03-05#725

I want to know the status of my order. I ordered two lights from you back on January 13th of this year.

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  • Simeon

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#726
  • Posted 6 years ago

Posted 6 years ago 2019-03-05#726

Hi, I placed an order on the 25th the order number BN19B25J4117-0MWALI.

Do you know when this will arrive and how I can track the delivery?

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  • Meagan

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#727
  • Posted 6 years ago

Posted 6 years ago 2019-03-05#727

Quote :Posted 5 minutes ago

Hello. Unfortunately, I have not yet got it yet. what to do about it ?

I expect your suggestion to have a beautiful day.

Dear  Votary ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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Meagan Tomtop Rep

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#728
  • Posted 6 years ago

Posted 6 years ago 2019-03-05#728

Quote :Posted 5 minutes ago

Still i didnot receive my product .

What is happening

Dear Josinaide ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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#729
  • Posted 6 years ago

Posted 6 years ago 2019-03-05#729

Quote :Posted 5 minutes ago

I want to know the status of my order. I ordered two lights from you back on January 13th of this year.

Dear  Sayra ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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#730
  • Posted 6 years ago

Posted 6 years ago 2019-03-05#730

Quote :Posted 7 minutes ago

Hi, I placed an order on the 25th the order number BN19B25J4117-0MWALI.

Do you know when this will arrive and how I can track the delivery?

Hello Simeon ,

Please check updates via this link:https://t.17track.net/en#nums=JVGL06047542054100790010

Here is the latest tracking information:

2019-03-04 21:27

Departure from the sorting center

2019-02-25 11:14

Data received at DHL

If everything goes well, you will receive the item within 1o-15 working days.

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