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  • Alexssandro

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Alexssandro junior member

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#711
  • Posted 6 years ago

Posted 6 years ago 2019-02-28#711

Not recived items ,BA18L21O5751-AS5MA8

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  • Hien

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Hien junior member

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#712
  • Posted 6 years ago

Posted 6 years ago 2019-02-28#712

63 days above earphone product not received.

How many days will it take to deliver my product earphone?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#713
  • Posted 6 years ago

Posted 6 years ago 2019-02-28#713

Quote :Posted 4 minutes ago

I haven’t received the order and can not track it ,please advise .

Dear  thibault ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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Meagan Tomtop Rep

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#714
  • Posted 6 years ago

Posted 6 years ago 2019-02-28#714

Quote :Posted 4 minutes ago

Salve , visto che sono passati più di 20 giorni dal mio pagamento per l'ordine

BN19B04U4134-67TPRP 

Possibile sapere che fine ha fatto il mio pacco è dove si trova ?

Bonjour Genival,

Veuillez vérifier les mises à jour via ce lien:https://t.17track.net/en#nums=UP905835995CN

Voici les dernières informations de suivi:

2019-02-11 07:07

Numéro de vol prévu KE0828-0927, heure de départ prévue: 12h45

2019-02-10 08:34

Arrivée à [échange de Shenzhen]

Parce que l'expédition internationale prendrait plus de temps. S'il vous plaît attendez patiemment.

Nous espérons sincèrement que vous pourrez le recevoir le plus rapidement possible.

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  • Meagan

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Meagan Tomtop Rep

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#715
  • Posted 6 years ago

Posted 6 years ago 2019-02-28#715

Quote :Posted 7 minutes ago

Not recived items ,BA18L21O5751-AS5MA8

Hello Alexssandro ,

Please check updates via this link:https://t.17track.net/en#nums=LF002614134SG

Here is the latest tracking information:

2019-02-08 08:53

VAUGHAN,ON, Item out for delivery

2019-02-08 07:45

VAUGHAN,ON, Item processed

Can you contact the local post office with your full name and tracking number #LF002614134SG ?

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  • Meagan

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Meagan Tomtop Rep

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#716
  • Posted 6 years ago

Posted 6 years ago 2019-02-28#716

Quote :Posted 9 minutes ago

63 days above earphone product not received.

How many days will it take to deliver my product earphone?

Dear Hien ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • lycan

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lycan junior member

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#717
  • Posted 6 years ago

Posted 6 years ago 2019-03-03#717

Hice un pedido de unos cascos el pasado 11 de Febrero y aun no ha llegado.Hay alguna fecha prevista de entrega?

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  • Aidan

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Aidan junior member

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#718
  • Posted 6 years ago

Posted 6 years ago 2019-03-03#718

Which time Will i receive it?

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  • Geilson

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Geilson junior member

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#719
  • Posted 6 years ago

Posted 6 years ago 2019-03-03#719

No recibo mi pedido y los mensajes que recibo son ingles y no entiendo nada. BN19B17S5718-Q1GMZG

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  • Meagan

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Meagan Tomtop Rep

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#720
  • Posted 6 years ago

Posted 6 years ago 2019-03-03#720

Quote :Posted 9 minutes ago

Hice un pedido de unos cascos el pasado 11 de Febrero y aun no ha llegado.Hay alguna fecha prevista de entrega?

Querido lycan,

Podría enviar un correo electrónico a support@tomtop.com con el número de pedido? Y luego le daremos una solución razonable.

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