Not reveived my order yet 169 - Help Center

Meagan
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#601

Posted 5 years ago

Quote :Posted 2 minutes ago
There seems to be a discrepancy between your size (15-inch diameter) and your pictures. The woman's foot would have to be approximately 3 inches long for your measurement to be accurate.
Please clarify.WH0019GR

Dear Mazlan,

Diameter: 40cm/15.7".

40cm*40cm Non-slip Bath Mats Kitchen Bathroom Home Decor.

For more information, please check details via this link:https://www.tomtop.com/p-wh0019gr.html?aid=L2919

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Meagan
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#602

Posted 5 years ago

Quote :Posted 2 minutes ago
Does it support PDF files???J2905

Dear Ergul,

Sorry, it does not support PDF files

For more information, please check details via this link:https://www.tomtop.com/p-j2905.html?aid=L2919

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Romesh
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#603

Posted 5 years ago

Bonjour , la témécomande est elle en mode 1 ou 2 , c est à dire les gaz à droite ou à gauche ? merci cordialement RM11017GR-1

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Elaine
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#604

Posted 5 years ago

Would you please tell me what is happening with my order.

Order Number: AN19A16G4629-CQDCL5

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Peter andi
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#605

Posted 5 years ago

Hello,

I just the received the above items, but with the wrong plug. It's was not sent the correct one, which as been selected.

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Meagan
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#606

Posted 5 years ago

Quote :Posted 41 minutes ago
Bonjour , la témécomande est elle en mode 1 ou 2 , c est à dire les gaz à droite ou à gauche ? merci cordialement RM11017GR-1

Cher Romesh,

Il est en mode 2

Pour plus d'informations, veuillez vérifier les détails via ce lien: https://www.tomtop.com/p-rm11017gr-1.html?aid=L2919

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Meagan
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#607

Posted 5 years ago

Quote :Posted 38 minutes ago
Would you please tell me what is happening with my order.
Order Number: AN19A16G4629-CQDCL5

Hello Elaine,

Please check updates via this link:https://t.17track.net/en#nums=LM510201601CN

Here is the latest tracking information:

2019-01-23 01:22

Your item has arrived at an overseas depot and is being prepared for sending to New Zealand

2019-01-22 17:37

Your item has been collected by the overseas postal service and is en route to their depot

If everything goes well, you will receive the item within 15-25 working days.

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Meagan
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#608

Posted 5 years ago

Quote :Posted 39 minutes ago
Hello,
I just the received the above items, but with the wrong plug. It's was not sent the correct one, which as been selected.

Dear Peter andi,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Cheney
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#609

Posted 5 years ago

The order with LAODD1005331041YQ shipping code is too late and in Greece with this code is nowhere to be seen. What can be done in this case.. Thanks for the understanding

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Meagan
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#610

Posted 5 years ago

Quote :Posted 21 minutes ago
The order with LAODD1005331041YQ shipping code is too late and in Greece with this code is nowhere to be seen. What can be done in this case.. Thanks for the understanding

Dear Cheney,

Can you contact the local post office with your full name and tracking number # LAODD1005331041YQ ?

Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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