Not reveived my order yet 169 - Help Center

Meagan
Tomtop Rep
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#321

Posted 6 years ago

Quote :Posted an hour ago
CN18H27D2502-2KVND2 Not reveived my order
Hello Customer,
Please check updates via this link:https://www.cacesapostal.com/Tracking?q=RX623173411CH
Here is the latest tracking information:
03/09/2018 03:31
THE ITEM IS READY TO BE SHIPPED
03/09/2018 10:00
ELECTRONIC NOTIFICATION RECEIVED
Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

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Caesara
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#322

Posted 6 years ago

I dont receive my order, i want my refund

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Meagan
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#323

Posted 6 years ago

Quote :Posted a minute ago
I dont receive my order, i want my refund

Dear Customer,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Danieltoown
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#324

Posted 6 years ago

I need to know where my order is and when it will arrive? RL956533844CH

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Meagan
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#325

Posted 6 years ago

Quote :Posted 29 minutes ago
I need to know where my order is and when it will arrive? RL956533844CH

Dear Customer,

Please check updates via this link:https://www.17track.net/?nums=RL956533844CH

Here is the latest tracking information:

2018-09-11 15:23 Uac. Center, your shipment has been received and you have started the delivery process.

If everything goes well, you will receive the item within 15-25 working days.

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Amarildo
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#326

Posted 6 years ago

I bought an item, viltrox adpater 12 days ago, and the tracking number still has not updated and shows

404 error.AA18H30W3754-7XLDUD

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Meagan
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#327

Posted 6 years ago

Quote :Posted 53 minutes ago
I bought an item, viltrox adpater 12 days ago, and the tracking number still has not updated and shows
404 error.AA18H30W3754-7XLDUD
Hello Customer,
Please check updates via this link:https://t.17track.net/en#nums=LY658609851CN
Here is the latest tracking information:
2018-09-12 17:51 ISC CHICAGO IL (USPS), Processed Through Facility, Your item has been processed through our facility in ISC
CHICAGO IL (USPS) at 5:51 pm on September 12, 2018.
2018-09-06 13:52 Origin Post is Preparing Shipment
Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you
can receive it asap

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silvanei
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#328

Posted 6 years ago

my order is AA18I10M3234-5YXFPA

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Meagan
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#329

Posted 6 years ago

Quote :Posted an hour ago
my order is AA18I10M3234-5YXFPA

Dear Customer,

Please check updates via this link:https://t.17track.net/en#nums=LZ802791290CN

Here is the latest tracking information:

2018-09-15 17:15 Beijing, leaving Beijing for Cuddalore (France)

2018-09-14 17:09 BEIJING, has left the Postal Courier International Branch receiving center, sent to China Post Express Logistics Co., Ltd. Beijing Air Mail Processing Center

If everything goes well, you will receive the item within 15-25 working days.

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NadaFahmi
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#330

Posted 6 years ago

Can you tell me when order AA18I06F0352-V9RSUE is being shipped? It says dispatched september 7 but if i check the shipment number JVGL06047542028923765802 trough DHL it's only announced and not shipped.

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