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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#311
  • Posted 6 years ago

Posted 6 years ago 2018-08-29#311

Quote :Posted 20 minutes ago

I never received this order: AA18E16K1043-AIQMSQ

Dear  Customer,

Can you contact the local post office with your full name and tracking number # BZ024470863CN? Because in many cases, the parcel has already
arrived, but the logistics information is delayed to update.

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  • antonionni

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antonionni junior member

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#312
  • Posted 6 years ago

Posted 6 years ago 2018-08-30#312

I dont receive my order AN18H18M5028-7TBR7A

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  • Meagan

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Meagan Tomtop Rep

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#313
  • Posted 6 years ago

Posted 6 years ago 2018-08-30#313

Quote :Posted 22 minutes ago

I dont receive my order AN18H18M5028-7TBR7A

Dear  Customer,

Please check updates via this link:https://www.17track.net/?nums=LAOJQ0012525333YQ

Here is the latest tracking information:
2018-08-30 03:43

LAO, Laos, Shipment departed from airport
2018-08-27 17:32

LAO, laospost, Lao People'S Democratic Republic LAVTEA, Export of international mail

Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

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  • Sayra

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Sayra junior member

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#314
  • Posted 6 years ago

Posted 6 years ago 2018-08-31#314

I have not received it yet BA18H10P5102-YKU7W4

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  • Dahandyman

  • junior member

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Dahandyman junior member

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#315
  • Posted 6 years ago

Posted 6 years ago 2018-08-31#315

I never received this order: BA18H26X2833-8AXVIJ

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  • Meagan

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Meagan Tomtop Rep

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#316
  • Posted 6 years ago

Posted 6 years ago 2018-08-31#316

Quote :Posted 54 minutes ago

I have not received it yet BA18H10P5102-YKU7W4

Hello Customer,

Please check updates via this link: https://www.17track.net/?nums=YT1822621216025758

Here is the latest tracking information:

2018-08-29 15:00 HONGKONG - HONG KONG, Arrived at Sort Facility HONG KONG INTERNATIONAL AIRPORT

2018-08-29 04:57

SHENZHEN, Departed Facility in SHENZHEN

Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#317
  • Posted 6 years ago

Posted 6 years ago 2018-08-31#317

Quote :Posted 56 minutes ago

I never received this order: BA18H26X2833-8AXVIJ

Dear  Customer,

Please check updates via this link:https://www.fedex.com/apps/fedextrack/?action=track&trackingnumber=61292700245246602913&cntry_code=us

Here is the latest tracking information:

8/31/2018 - Friday 4:17 am At U.S. Postal Service facility Accepted by U.S. Postal Service - Tracking ID 9261292700245246602913
ATLANTA, GA

If everything goes well, you will receive the item within 15-25 working days.

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  • wandumzi

  • junior member

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wandumzi junior member

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#318
  • Posted 6 years ago

Posted 6 years ago 2018-09-04#318

I would like to know the status of my order

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  • Meagan

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Meagan Tomtop Rep

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#319
  • Posted 6 years ago

Posted 6 years ago 2018-09-04#319

Quote :Posted an hour ago

I would like to know the status of my order

Dear  Customer,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Cary

  • Intermediate member

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Cary Intermediate member

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#320
  • Posted 6 years ago

Posted 6 years ago 2018-09-05#320

CN18H27D2502-2KVND2   Not reveived my order 

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